The UMB Bank in Raytown offers a wide range of retail banking services, including checking and savings accounts, mortgages, home equity loans, auto loans, and credit cards. They also provide private wealth management and financial planning, along with small business solutions such as deposit accounts, credit cards, and lending. Customers praise the friendly and helpful staff, highlighting their professionalism and caring attitude. Visitors appreciate the respectful treatment they receive upon entering the bank and the willingness of employees to assist with various needs. One customer shared a positive experience with a staff member who went out of their way to find an alternative solution when the coin machine was broken, making the visit both fun and educational. Many customers feel valued and express strong loyalty to the bank, with some saying they love their bank and would never leave. Overall, UMB Bank in Raytown is seen as a trusted, customer-focused bank that provides excellent service and solutions tailored to individual needs.
I brought my elderly auntie Lorene in the branch a week or so ago and Andrew was so patient with us. He has really good customer service, empathetic and helpful. Thank you again Andrew for being kind in a world where so many people are rude while helping people now days. You’re the best!
November 2025
Brandon was a great help! Came in to use the coin machine but it was broken. He helped find an alternative way to get my change counted and deposited. Not only was it surprisingly fun, it was also very educational! He was very patient with me and helped me understand the methods we used in counting the coins and rolling... read full comment
December 2024
Raytown UMB bank has become once again a friendly, truly caring bank. They're friendly and very helpful in all areas.
