-
December 2023 by Vel Smith
11-27-2023 can access my account can't call the number can't pay my bills the phone's not answering this is an awful Credit Union at one time the ATMs didn't even work once again lines are down you can't call and check on any of your accounts to see what's in it you can't even call United Consumers on 63rd Street the lines are down again you can't call the office this is starting to happen consistently I need to change my credit union
-
October 2023 by Jeremy Riley
Great customer service. Always helpful when things go sour.
-
December 2021 by Bri Bright
I've been banking with them for far too long. They'll put holds on your account and not call to verify, leaving you to call them when you at the register making a purchase. Terrible.
-
November 2021 by Daron Gaw
So Far it’s been good I haven’t had any problems
-
October 2021 by Laura Robinson
Same scam different institution. Came to read the reviews and looks like I'm sharing the same experience. Will charge invalid fees and take their sweet time removing them when you dispute. If you need to use them keep all your documents/ info and watch them like a hawk. They get visibly upset when you ask for documentation.
-
August 2021 by Joshua Beerbower
Had to dispute a charge because they are the most unprofessional people I've ever dealt with. I get a million apologies but they still say they can't do anything to help me even though they know it's their fault. So now I have to fight them over a charge they overdrafted my bank account. Stay away from this credit union, very unprofessional and they don't care about their customers at all.
-
June 2021 by ThatJoshGuy
Had to dispute a charge because they are the most unprofessional people I've ever dealt with. I get a million apologies but they still say they can't do anything to help me even though they know it's their fault. So now I have to fight them over a charge they overdrafted my bank account. Stay away from this credit union, very unprofessional and they don't care about their customers at all.
-
April 2021 by DeAndre Holley
Terrible customer service. They do not value you as a member. Still uses old technology in 2021!!
-
March 2021 by Cruz Joel isaac Falcon
Very slow and not very helpful! They should give instructions to those coming from other credit unions on what forms to fill, what are the withdrawals limits, and etc. I had to be told every singles step after doing a task and sending it back to me through the tube. Will not recommeend. Glad they are not my credit union!!!
-
April 2019 by Alex Chang
Garbage business. Very unprofessional, I have a great credit score and have worked with over 5 banks, this is by far the worst. Completely unresponsive handling my auto loan, delaying my process. Ended up going to Mazuma and had a great experience, I recommend you look that way. Not sure how they are still in business. Byron was who never answered my voicemail. You may have better luck with another representative.
-
March 2019 by Kenny Miles
I have been going to drive throughs for close to 50 years and the 63rd sheet branch is the slowest I have ever been through. I was in line for 30 minutes and there was only one car in the lane I was in. This is rediculous!! I know that you guys need to be accurate but you can do that and get people through quicker than this.
-
November 2018 by Miyata Pruitt
My first account ever ay this place. I love it!great services no issues yet.
-
October 2017 by Kenneth Holman
One worst bank or credit union u could go to over month no bank card
-
April 2017 by Clemon Waters
Not sure why but they're rude in there. The main campus on 23rd Street is where I'd go if I can help it.
-
July 2016 by Latosha Threewish Sykes
I use this location as a shared branch, considering opening an account here soon. Great customer service, love the video teller service. Saturday hour are so convenient!
