-
March 2024 by Jill Jurgeson
Useless. The man behind the counter doesn’t even look up your package that has been lost. He just looks at the receipt and somehow knows all about the package. Do t waste your time here for any customer service.
-
January 2024 by Sonnia Mcbride
Why is it the post office in Raytown, will not answer their phones?
-
January 2024 by Ron Ferguson
Haven't recieved my mail since January 6th today is the 16th. According to Informed delivery I have 24+ pieces floating in limbo.I have bills and important pieces expected. Where's my mail???i.
-
January 2024 by Diane Spence
They miss 2-3 days of picking up mail
-
December 2023 by Marcia Reardon
Got in fast...no long lines. The employees were quick but curtious.
-
December 2023 by Virginia Masoner
I went up 3 weeks to get a new lock for my mailbox. Because I lost the key here we are over a month. No one called me to let me know to come pick up my keys. The customer service is horrible the communications horrible. The store itself is dirty. The long wait lines is ridiculous, especially during the holidays. I will never recommend anybody going to the post office located in raytown
-
October 2023 by Lee Appleberry
Update they can’t even answer the phone and lost another package smh . this was 5 years ago They lose a lot of packages. They can never find my stuff and very rude Sevice. Still haven’t the same problem 5 years later
-
August 2023 by Nissi forex-Wealth
I went in there to asked about my mail and the lady told me she didn’t like my attitude so she wasn’t going to help me
-
August 2023 by Carrie Anderson
Went in yesterday to mail a package. Kiosk printer wasn't working. Go inside and she tells me "cash only" transactions. Seriously!!!
-
July 2023 by Priscilla Van Der Weele
I recently moved from Raytown to the Northland. While I had arranged for my mail to be forwarded, my brother shipped a birthday present to my former address by mistake. After speaking with the new tenants, I believed the package to have been lost or stolen. I went to the Raytown Post Office to confirm. To my surprise and delight, Kyle—the most amazing mail carrier in the land—took the initiative to collect the package from the mailbox and return it to the post office. Thanks to him—and to Taylor who tracked down the package minutes before five and arranged for it to be forwarded—my brother’s gift will soon arrive at my new home. I’m so grateful!
-
June 2023 by Linda Y.
2 stars off for 2 reasons. It's inconvenient when my packages aren't being delivered to my home, forcing me to drive here to pick up my packages big or small every time . There is usually only 1 person working at the front desk causing an even longer wait. Staff is pretty friendly so they get an extra star for that.
-
May 2023 by Shay David
Best post office experience ever. Went in for passports and was greeted with a smile and quick service. Taylor really held our hand through everything. Thanks Taylor.
-
May 2023 by Mary Jo Frank
Do not received mail everyday, l get notice of what is being delivered, today is the 2nd day no mail otherwise l have no other complaints.
-
March 2023 by Alyssa Turney
Very kind staff, quick, and good at helping to understand the process of getting a passport.
-
March 2023 by Norene Place
I'm giving one star based on how messed up the parking lot is. (Service is great, no complaints) The parking lot is full of giant potholes, which makes it hard to get in and out. Every year this happens and every year they patch the lot & exit. The whole lot and exit needs to be reconfigured so that this stops happening. It's frustrating and needs to be properly addressed.
