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February 2024 by Rick B.
First time taking my miniature long hair dachshund and they did the best job I've had yet. She was just beautiful. This is a place you have to check out. The employees are super friendly. Can't wait to bring Kasey back.
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October 2023 by Courtney C.
An amazing pet store! tons of selection of premium natural treats and chews! had a lot of novel protein options! Very friendly customer service and the groomers looked very talented, if you're worried about your dog with the groomers, you get a full view of their process. I loved the selection of sweaters, enrichment toys, supplements. We got to say hi to one of the employees beautiful standard poodles! Amazing layout and selection! would have loved to see a bit more cat things! :) Overall highly recommend, they even have raw options! Good prices too! :)
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September 2023 by We Are The Jones'
We have been taking our shihtzu and shihpoo here for about a year now. I haven't ever received a bad groom for either pet.
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June 2023 by Rebeca Valentin
Love the place and the people, everyone is so nice and attentive. I but everything for my babies here and also to groom.
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June 2023 by Lauren R.
I have yet had a response from the owners as to why they fired me as a client. They did send me an email stating that they were confirming my appointment and when I got upset they fired me as a client they know they're in the wrong I would never bring Chloe back there.
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June 2023 by Amber Gunter
I love this place! My border collie Rufford got his hair cut for summer here. He always leaves so happy and looking and smelling great! Also bought his birthday presents here. They have a bone shaped cake you make in the microwave and CBD treats. Both things he loved, and you can't really find them just any place.
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April 2023 by Trina
Overall,store = ?⭐️?⭐️?.grooming = ?(1 falling star)..The store WOW'd me. Tons of toys, treats, dry & refrigerated food, yogurt, homemade cookies, birthday cake kits for dogs, cake & pancake mixes, pet supplies, grooming items, & more! The best pet store I've been in. Drop by, look around, see for yourself.Grooming —> not so much..I have a little maltipoo & little did I know their hair gets tangled & pulls tight underneath the top couple of layers of hair. I've owned a lot of dogs but this is my 1st maltipoo so tangles & mattes were new to me. I've learned a lot with him that nobody talks about. I can gently work them out on my own but it takes a really long time & as embarrassing as it is, I knew I needed help. I stopped by & talked to a lady about my little guy. She was very friendly, understanding, & scheduled an appt for my pup. I dropped him off Friday & tried to explain his tangles (you don't see them on that top layer of fur & even tho you see skin, there can be 2 or 3 layers of tangles in between) & tried letting her know how he reacts & how to work w/him but she ignored me & walked away with him. I had no idea where she was taking him, but was later told they keep the groomed pets downstairs & separated. I also left his water bottle full of filtered water w/him because he drinks a lot of water. Bottle was full when I picked him up. Maybe it was refilled. No idea. Over 5 hours later, I rec'd the text he was done. My husband & I picked him up. His face was filthy. I assumed he must've been fed something. I didn't say anything because I wanted time to check everything else out too. Once we got him home, I seen he still had the tangles. He has big areas of hair that didn't get cut. His private areas should have been shaved but weren't. He had a bad crusted up area right at the corner of his eye that was not there before. It was black so hard to see but could definitely feel it. It had his eye very red. His face was not trimmed around his mouth at all. He was very withdrawn the first 2-3 days but the store is closed on Saturday & Sunday so I couldn't call & ask questions. This was not normal for him at all. He's always been extra playfull & showoff when groomed. Today I called the store to ask questions. The girl who groomed him was Keana. I was told she was new. I thought she might of been since so much was missed. I even asked if he might of give her problems, making him more difficult to groom. I was told he was perfect & that he just sat up on the table and let her do everything with no problems. I asked if he was fed while he was there since his face was filthy and was told they don't feed the animals. The girl on the phone said he may have thrown up and they missed it. So.. they missed it & handed him to me with his face filthy.. I asked who the lady was who originally set the appt up & neither of the girls on the phone could tell me. I was told there is the owner and an assistant. I said I wish I had been told beforehand that this girl was new. She said all the groomers are trained & that the owner trains all of them so he would have got the same cut no matter who groomed him. I told her, that was not a good thing then. I was never given an option to talk to a manager or the owner. I shouldn't have to ask.. The girls were obviously not going to help me at all. I think the 1st girl just wasn't sure what to say or do. The girl who took over the call was just determined nothing was their fault. Even a simple apology would have gone a long way but an apology was never given.One other thing that made me uncomfortable is they keep them 'downstairs' & unseen. Pet parents are not taken down to see where their fur babies are being kept & no cameras where customers can see. Our pets are our kids. We need to know they're ok.I will definitely be back to the store. But, unfortunately, I cannot recommend them for grooming a
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April 2023 by Shyannah Frenzel
Finnegan looked awesome! I’ve been going through a couple different groomers since his has moved, definitely found the spot to go. His last groom at a different place was a particular TERRIBLE one so I decided he needed to start over his hair and it looks great.
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April 2023 by Sharilyn Grooms
Dropped my two dogs off at 9:15 am. They sat in kennels for SEVEN hours. No potty breaks or food. Barely got them finished by 5pm. Will never go back!
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April 2023 by Amy Townsend-Morris
We bring our dog here for grooming, and couldn't be happier. Thanks for today's fresh cut. We appreciate you!!
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April 2023 by Tammy pascoe
Love this place. Have taken our dogs elsewhere (closer to home) but had to come back. The dogs stay cleaner longer.and they always look fantastic.
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March 2023 by M Roberts
Kaleana (KJ) does a wonderful job with my Coton de Tulear. She has always taken the time to discuss his haircut before taking him back. And when he is finished, he has looked fantastic! The rest of the staff I have encountered have been so kind, helpful, and professional. The market is worth visiting if you have a dog, even if you don’t require grooming.
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March 2023 by Lea Priest
Great line of products and very friendly service. So nice to have a local store where I can buy my dogs raw food.
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March 2023 by CarolaCj Walker
Best groomers in Branson. Our little girl always gorgeous when she comes home from there.
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December 2022 by Chloe Zapata
Employees are attentive and knowledgeable. I've had my girl in twice so far to get nails trimmed. Done quickly, kindly and inexpensively. Cheaper than taking her to vet emergency for broken dew claw.
