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June 2024 by Amanda Tapar
Very poor experience in the store. If I could give this store a 0 rating I would. My daughter was cursed at and kicked out of the store for no reason. And her fiancée was too. His name was Brett and refused to give any info about how to file a complaint. He said he was not obligated to do that. So would not recommend this store at all.
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April 2024 by Ellie Horbyk
Had a phone mishap and Brad got me through it! He was very patient and helpful. Had a great experience!
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February 2024 by Devin Bell
Solid service
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February 2024 by Kenny Gaines
This is a completely incompetent store. They tell you one thing then sign you up for stuff you didn't ask for. They must work on commission. I asked for a basic no frills line for my business. They signed it up as the most expensive package and put insurance on it that I didn't ask for. Told me my bill would go up $15 a month. Well it went up alot more than that.Do yourself a favor and go to another store and avoid this on at all costs.
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February 2024 by Hailey Robinson
Wonderful experience and excellent customer service!
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December 2023 by JDM CHICK
AT&t is so rude I would never do business with them. I ordered internet and the technician never showed up to hook it up then when I called customer service they were rude to me. So I sent their internet stuff back to them in 3 days and they charged me. I went into this store and this guy was so rude I told his customers in there not to do business with them
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December 2023 by Anna T
I would just like to start off and say that I am super disappointed with my service with this location. Turns out they aren’t part of the corporate, and are basically their own internet/ phone provider. When I went to go to set up my home internet, the lady said it was $55 dollars. No annual fees/ or extras to have a line put in at my house. And btw it’s only 55 if you do automatic payments. I go to look at my gmail and AT&T account and now I’m being charged 160 dollars?? Called up to this location at least 10 different times, and all they could do was direct me to some dumb robot who can’t help me explain why I’m getting charge extra fees. The manager is always “on break”, they tell me to call back in 5 minutes, 10 minutes, and hour??? The staff are rude and talk to me like I don’t know what im talking about. Now I’m getting ignored when I call up there, no one answers. And they literally know my personal info including my social security number? This is my first time trying to get internet. And because I can’t get ahold of anyone, there is suppose to be some random person showing up to my house asking to install even though I’ve tried cancelling. Such a waste of everyone’s time honestly. I’m super dissatisfied and honestly astonished with how unprofessional these people are. 100% would not recommend.
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December 2023 by Dustin Fowler
Bradlee was awesome! He helped me with my daughter's phone and saved the day! Thank you Bradlee!!!
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November 2023 by Ashlyn Gerla
This place is terrible and messed up our entire phone system to where we can’t get upgrades bc he jacked up the whole system where we have to pay longer than normal.
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November 2023 by Sindy Kimmis Farris
After the store clerk reset my iPhone 14 ProMax, I lost access to all data on my calendar and notes, my ringtone changed as well as my keyboard. After returning, they then sent me to a private company to fix the problem (after denying they did anything wrong) and he could not fix it, either. It has been a nightmare!
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November 2023 by Nate Cody
Have an appointment tomorrow. So far they have texted me 4 times to confirm appointment. We will see what happens. No sure who said it but. I've got high hope's!!
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October 2023 by JG McC
Revised: 9/30/23. Read forward. Today, Friday 8 at about 10:30 AM , I stopped at this Company because I'm a 55+ year customer. In the pass 2 years I purchase from this company a new telephone, a tablet at a cost of 2,000. $. Today I went there for some help to delete the history on the maps. It was 2 employees one state he didn't know how to do it, I told him if the company didn't allowed him to help a customer, he said he didn't know, I was persistent that I needed help, the other employee become angry at me and told me to leave and pointed at the door. I told him that he could not do that to a customer, he become more aggressive and repeatedly told me their is the door leave. I told him he will resent what he did to me for I will complain. As I was walking out. I will terminate this company as soon as possible after over 50 years of a loyal customer this employee needs to seek a Doctor profI may n add that I speak with ant accent believe that this employee is prejudice against people from different backgrounds. essional help for behavior control. THE PERSON NAMED PALTRY GERM, HAS POSTED A REVIEW STATING THAT I WAS THE RUDE PERSON, HOW THIS PERSON KNOW SENSE I WAS THE ONLY CUSTOMER THEIR. I WENT HOME CRYING. FOR YOU NEVER TELL A CUSTOMER ESPECIALLY 78 YEARS OLD LADY TO THEIR IS THE DOOR LEAVE 3 TIMES.
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September 2023 by Bradlee Hoffman
Brendan is the man and solved all my questions
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September 2023 by Ken Rinehuls
No help to me.did not know what was available.said go to Walmart
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September 2023 by kcin627
Very helpful
