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August 2023 by Too Truthful
Went to 3 banks and central was the only one to help me thanks so much Anthony!
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April 2023 by Cordelia Stanford
It's bad when you have bills and you deposit to account and it takes too many days to post. Then charged overdraft feel when it should be available
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April 2023 by John Post
Desiree is the best! Always so incredibly helpful and knowledgeable. We LOVE this bank!
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March 2023 by E Collins
This bank is great! Everyone is always friendly and quick to help me and my banking needs. Jerrica is my favorite.
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March 2023 by Danielle Keeran
The ladies at the Republic central bank are amazing! They are always so helpful, nice, and great to work with when it comes to my banking needs.
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September 2022 by Wayne Vanderpool
I switched from another bank in town and the service is great. My checks go through way faster than at my previous bank and I highly recommend using central bank in Republic.
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June 2022 by Rachel Davis
The Central Bank of the Ozarks Republic Branch is by far one of the best banks around. They are always so helpful, willing to helpful and provide information requested. We have moved into a different town but I still call the Republic Branch for assistance because they truly do care.
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March 2022 by Brad Campbell
Whether I use the drive-thru or go inside the girls behind the counter are always helpful and friendly. Lauren Burke is great. Because I paid cash for everything I had no credit. She set me up with a secured credit card. I now have established credit with a good credit score. Lauren made this possible for me.
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December 2021 by Rick Casada
Republic MO branch staff exhibits excellent customer service skills. The girls at the teller windows and drive up are professional, polite, and courteous. Thumbs Up!
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October 2021 by Renee Williamson
The older lady, which I presume is the manager, was completely rude, dismissive and perhaps even had a condescending tone. I realize it was almost quitting time so I guess customer service and helpfulness had already went home for the day. I’ve banked at Central bank since before it was Central bank and even before it was Empire bank, but it may be time to find a new bank since my issue was of no concern to you. People, if you think a cashiers check is better than a check or if you think having the financial institution it was written on call and verify the funds to your bank (which were both in the same town) you would be wrong. And don’t expect an explanation because she won’t give you one. She can only repeat her policy over and over like talking to a machine. So thanks for costing me the car I was trying to purchase. I’m sure you’re super pleasant to work with on a daily basis! I’m sorry I didn’t catch your name so I’ll just call you Karen with Central bank in Republic, MO.
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October 2021 by Lisa McCullah
Jerica at the drive thru window helped me with my banking! I didn't even have to get out of my car and go inside. That's service. Thank you Jerica
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October 2021 by Jessica Feldmeier
Lauren Burke is the BEST! She is always kind, professional and helpful! She always follows up on all my questions and helps connect me with what I’m seeking! I’m so grateful for her with all my banking needs- I highly recommend working with her!
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October 2021 by Missy Bowman
Love my App and love my bank!
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July 2021 by caitlyn sturgis
I’ve just recently had my card info stolen and had to get a new card mailed to me because I’m a college student and can’t drive to a branch that is three hours away just to get a card. I would now if they didn’t already mail it out two weeks ago. I’ve never had a bank take so long to mail a card to me and the fact that when I call there is nothing they can do but say “sorry we mailed the card we don’t know when it will come and we can’t fix your credit score from missing bills or help in any way” is very depressing. I don’t do auto payments for many reasons and the fact I can’t pay my bills now is extremely difficult. I have had no way to pay for anything for 2 weeks now and after calling customer service a second ago and getting the rudest person ever I am about done with Central Bank. Worst customer service. UPDATE: now taking a month for a new card because they didn’t switch the address (when I told them over the phone and they said they did) and my card got shipped to my old address that is now a rental property. Had to have a second card shipped out and couldn’t do overnight and told me to ask my family to help pay my bills.
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May 2021 by Roger Samudio
It’s awesome debit card until you need customer service then it’s, “sorry we’re a bank hahaha”
