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October 2023 by Elizabeth Williams
The branch manager Debra has horrible customer service. I explained I was closing my account due to bad experiences with GSB, instead of asking what happened and trying fix any problems she decided to start commenting on my looks. Asking if I look normal to the rep who she was assisting in processing the closing of the account. They ended up not closing my account making me come in AGAIN to make the same request. If you care about someone don't let them bank with GSB.
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October 2023 by Kyle King
Worst customer service I’ve ever experienced, she hung up the phone on me. I’m sorry you guys are a service. Great southern in Republic, is the worst place I’ve ever been too.
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February 2023 by Micheal Miller
Easy to talk to manager about lunch and learns for my chiropractic office contact Back in Balance in Republic Missouri for further information if you would like to know how Chiropractic can help your migraines and back pain!!
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September 2022 by Kenny Davis
Great location, they are always courteous and professional
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August 2022 by William Loomis
Count your money I'm short $20
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March 2022 by Anton Rodnov
Great service, helpful staff! Highly recommend!
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April 2021 by Susan Owensby'Jones
I love this Bank! And. Great Southern Bank has so many convenient locations all over the Ozarks too! Outstanding services and very helpful !!!
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November 2020 by BUBBLES223564
Worst great southern I have ever gone too. They stood on the other side of the counter and talked poorly about me and my husband. Making fun of what we were wearing. Like I couldn't hear them two feet away? It has been a horribly hard day, and we had 20mins to get up there before they closed. I get it, I looked a mess. But you dont have the right to make fun of me. I have used great southern for MANY years now. But this is the first time I've used the republic location. I won't use them again. Go here if you want to be treated like garbage! :)
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November 2020 by Alison Hakman
First off they take forever for whatever reason. No idea. They dont have a convenient way of paying a loan payment over the phone with a debit card or let alone through drive. They insist that you give them a checking or routing number or come inside the bank! Theres no reason why they cant run the card just like anybody else would do by entering the card information. Im sorry not everybody can walk into the bank whenever they please!
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October 2020 by Jeff Dawson
EDIT: Michelle from the republic branch solved everything just in time. Very appreciative for her going above and beyond. Still not pleased with Great Southern as a whole
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July 2019 by Tricia
THIS PLACE IS AWESOME, EVERYONE IS NICE, LISA THE MANAGER ROCKS!!! BEEN WITH THEM A LONG TIME!!! NO PROBLEMS
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June 2019 by Death Note
Been with this Bank for a good 2 years i believe. Great work you guys. The only bank a trust
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June 2019 by Ashley Atkinson
Noone ever answers the phone, rings constantly and then goes to a call center FINALLY and usually it seems they cant even help you. Having to hound my band and track down someone to talk to about my account is in my opinion terrible customer service.
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March 2017 by Jordan Beck
If your looking for a bank with terrible customer service and that charges you ridiculously expensive fees for things that should be free or covered with your online banking or a place that will turn your card off without telling you first and not having away of replacing it without ordering it through the mail (which took two weeks) then this is the place for you.
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March 2016 by Cameron Hamilton
They have never once used my name after having an account for 9 years in Republic. They are rude and very unhelpful. They charge ridiculous fees also.
