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October 2025 by Sean Beharrie
Staff was friendly and very helpful
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September 2025 by Mary Weekes
Boddy was so helpful. 5 stars to ups
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August 2025 by Sabrina Daigh
Crystal was very helpful. She took good care of my package. It was very important that I get returned to a company so I could get my money reimbursed.
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August 2025 by Johnny Cosper
Lost a very important package! An was rude when asked about it all they have to say is it’s not there showed it was received but never left.
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August 2025 by becca mac
Easy in and out. Friendly staff.
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August 2025 by Clell Harmon
The ease of dropping off the Amazon return. Couldn't ask for an easier process.
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June 2025 by Amy Skeans
This store makes shipping or returning things so quick and easy. I'm always in and out in a jiffy. Today Abby helped me with a semi complicated return. She handled it very smoothly and was so helpful.
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June 2025 by Victoria Turney
Great, friendly, fast service. Staff seem genuinely happy and ready to serve. This has been a consistent experience at this store.
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April 2025 by Aria Green
Nice people!
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March 2025 by Kandie
The employees at this store are the best! My husband and I were having problems sending some products back to Amazon. We took everything in to them, and they had everything labeled and shipped off within minutes! We now use them for all our shipping needs!
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March 2025 by Wanda Eastwood
This UPS Store is always helpful and courteous. I will drive out of my way to come here. Thank you UPS, Republic!
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March 2025 by Julie Kellogg
Employees are courteous, friendly, knowledgeable and professional. I received fast friendly service. Their location is very handy too!
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March 2025 by Brock Bennett
You all are great! Thanks for your help today!
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February 2025 by Denise Petrocella
All the customer service reps are top-notch. Very thorough and explaining the details friendly.
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January 2025 by Jen K
Drive the extra miles to Springfield, this store has poorly trained employees, an owner who will take no responsibility for the employee mistakes, and the expectation that a customer should know that “Next Day Air” charged at $145 actually means next Tuesday (4 days later) when typical shipping at $30 would have delivered the package at the same time. No guaranteed delivery from this store and no customer service to fix their mistakes. - In answer to their response (again accepting no responsibility), if there had been ANY indication from the staff that the package I dropped off on Friday before noon would not have been delivered on Saturday as promised, I would have paid the offered $30 rate for a Tuesday delivery instead of the egregiously overpriced $183 for delivery on Saturday. I reiterate, if you need a guaranteed delivery go somewhere else, they will price gouge you and make promises they will not stand behind. Do better Robyn!!
