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January 2024 by Petra McLaughlin
The quality of food served was disrespectful. Since when is a Taco Pizza made without refried beans, crisp chips and shredded cheese and you had the nerve to charge full price for me to pick up the pizza.
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August 2023 by Adam Allee
Good place for a quick pickup I recommend ordering taco pizza, food was fresh and ready and affordable
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August 2023 by Jeff Lawwill
We normally order pizzas once a week from Richland s Casey's, but after tonight we will no longer order anything from this establishment. The pizzas we ordered were all chopped up as if someone decided to cut the pizzas up in whatever direction they wanted to. I returned the pizzas and asked what had happened and the cooks just looked at me ,I then asked can't we get a better service than this and they stated no you can't. As I was walking out I stated that I was reporting this to hcorporate and they stated go ahead have a nice day. Is this how you want your company name represented??. I am totally disgusted with your facility and am no longer a customer for any service you have.
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February 2023 by Jason Ferguson
I often stop at the Richland Casey’s on my way through from the lake to Waynesville. Great stop for breakfast and coffee. I am now rethinking my place to stop. I was in for my usual coffee Thursday morning, the 19th of January. This was an extremely uncomfortable visit and I was about to walk out. There was a staff meeting of some sort happening behind the sandwich counter. The woman conducting the meeting was loud, rude, condescending, and extremely unprofessional in the manner in which she was speaking to the employees. I was not the only customer in the store who was uncomfortable and looking at the spectacle this “manager” was creating. If this is how Casey’s treats their employees then I will no longer be one of their customers. All people regardless of their position in the Casey’s franchise deserve to be treated with respect.
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February 2023 by Odin The Allfather
The pizza was on point. Not sure who made it that day but top-notch job. Wasn't greasy and the crust was a little crunchy. Overall the best pizza I've ever had from a Casey's.
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February 2023 by Jason F
I often stop at the Richland Casey’s on my way through from the lake to Waynesville. Great stop for breakfast and coffee. I am now rethinking my place to stop. I was in for my usual coffee Thursday morning, the 19th of January. This was an extremely uncomfortable visit and I was about to walk out. There was a staff meeting of some sort happening behind the sandwich counter. The woman conducting the meeting was loud, rude, condescending, and extremely unprofessional in the manner in which she was speaking to the employees. I was not the only customer in the store who was uncomfortable and looking at the spectacle this “manager” was creating. If this is how Casey’s treats their employees then I will no longer be one of their customers. All people regardless of their position in the Casey’s franchise deserve to be treated with respect.
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December 2022 by Karen Gan
We ordered 2 large pizzas today. We had always got good , extra cheesy pizzas before. Today our pizzas hardly had any cheese. And the crust was thin and tough. They were terrible. We were very upset and disappointed.
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November 2022 by Beth Wilson Rachau
Casey's in Richland, MO need to hire people who know how to answer the phone professionally. And know what kind of pizzas and wraps that are served. This store is going down hill each and every time we try and order. Would definitely not recommend!!!!!
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September 2022 by Donn D.
Not an overly busy place, but it's a small town so alternative gas station options may be limited. We were passing through town however so didn't take the time to look for alternative. Kind of wish we had through as the bathrooms were small and totally disgusting. Somebody left a deuce floating in the mens room so I used the ladies. Could definitely use some attention to that.
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August 2022 by Hannah M. Decher
I ordered two medium pizzas on 7/21. I wasn’t looking forward to the experience as the last time we ordered they told my husband that they “ran out of paper” and didn’t realize they had an order until he was asking about our pizzas to pickup.The app said 40 mins to pick up, when I arrived there was two females and a male in the kitchen. The man was leaning up against the island in kitchen and EXTREMELY RUDE when I asked about my food. They once again didn’t know they had an order for me and told me to wait 30 more minutes. After that time passes it still wasn’t ready!!!! I had to wait another 15 mins for a grand total of an 1 1/2 hour for two medium pizzas.The icing on the cake is when I got home there was NO SAUCE ON ONE OF THE PIZZAS!
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July 2022 by Caitlin Gregory
Tonight I tried to order a sandwich. Multiple employees are standing around the pizza door and counter. Laughing cussing and carrying on but never paid attention to me. Even when I asked for some assistance. It’s been this way for a while now. Won’t be back.
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April 2022 by Jessica Shiverdeck
Quality has went way downhill since new management. Also the store manager loves to start drama and talk trash to other customers about former employees and from what I here doesn't treat her current employees very well either. Not very professional conduct. Not a very friendly atmosphere.
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March 2022 by Kelsey West
All of the staff are great, the food is great, and the rewards program is unbelievable.
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February 2022 by Felipe Wayne-Carter
This caseys is the worst one I've ever had to deal with, they never prepare subs anymore and the staff uses the excuse that there short staffedEven though they'll have two people working pizzas like one of them should be able to do subs as well it's not that difficult you'd think but with this place lately anything possible so definitely recommend to not come here.
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February 2022 by Trisha Miller
Nice, clean, and well stocked. Cashier gets you in & out. Pumps were all working and clean parking lot.
