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April 2024 by Ciara Schwab
The staff was very friendly but was very disappointed in the quality of the pretzel bites I received. Auntie Anne’s is a family favorite so I was, to say the least, disappointed when I ordered regular pretzel bits and found MAYBE 5 kernels of salt on these. To pay $24 for 2 pretzel bite orders that don’t have any salt on them is absurd. If this is a one off thing I’m happy to update my review to reflect how management has reached out to correct this, that is up to the business though.
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April 2024 by Dustyn Alexander
The pretzels and mixed lemonades are delicious! Auntie Anne's is a perfect quick snack while you're doing all your shopping. Additionally, the staff at this location were super friendly.
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March 2024 by Amod Paudel
Pretzel was good, cheese dip was really salty. The customer service was very bad and really rude. It made me feel as if I was doing something wrong while placing an order.
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March 2024 by Terri Howard
Server TAIJAH M !!!!!! Very unprofessional acts like she being forced to work or something. Doesn’t even greet the customer & hot dogs were falling out of the pretzels. If you don’t enjoy where your work change it instead of working clearly unhappy & letting the customers know that you don’t wanna be there. Told me that my pretzels dogs would be ready in 10 minutes & didn’t say anything once they were done. If you want to continue to have customers I wouldn’t have someone like that working front line!
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February 2024 by Layne Gilbert
Great pretzels and fun staff. 10/10
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February 2024 by Brittany remy
Delicious food with good service. Always
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February 2024 by khae mommy
Auntie Anne’s will forever be one of my stops in the mall. The staff is so friendly and my pretzels are always
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February 2024 by Candace Brown
I love the staff there! My favorite stop when I’m at the mall
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January 2024 by Danny
Not one to leave bad reviews, normally.We were told there would be a 10 minute wait. No problem!After 10 minutes, we see them putting the pretzel bites in the cups, so we go to order.We are turned away because "can you wait until they're in the case?" After we stepped aside, another person told us to wait behind the line.Would have taken another 30 seconds, and we were literally the only people in line.Just an odd experience. Decided against buying anything. Other locations will do!
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December 2023 by lynne
I stood in line for about 20 minutes. To find out they were out of pretzels so I ordered some pretzel bites. Only had plain and cinnamon sugar. They were disgusting! Some of them were not done and the others were burned on the bottom. After hearing me complaining to my granddaughter the manager offered some cinnamon sugar for free but the damage was done. She ate those but my plain salted ones went in the trash. It was getting late so I understand being low on selection but I would rather find them closed early than to receive undercooked or burned food. This used to be my favorite food establishment in the mall but I won't be going back.
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December 2023 by Jordan Wilson
Pretzel is hard cheese was hard. And you have to pay seperatly for cheese now almost $1.50 extra for
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December 2023 by Charles Cowden
The staff was clearly upset with each other. Treated the customers badly because of it.
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October 2023 by Todd Priest
I love these pretzels. And the associates are always so nice.
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September 2023 by rick ruffino
Only thing I like about going to the mall is getting pretzels here. Service is ok but don't expect a lot from the place.
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May 2023 by Ja'nia Moore
So good
