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December 2023 by James Stewart
Nice selection of shoes (unless you need size 13's). Nice layout in the store
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October 2023 by Nick Powers
Cool store. Way bigger than I expected. Awesome show selection.
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September 2023 by Keisha
Don't NEVER have my shoe nor shoe size (6.5)
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August 2023 by Alex Wilkins
Champs is a good store but I think some of their shoes are overpriced.
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May 2023 by Eddie Jackson
Great deals!! Im glad that they're still in the Mall!!
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December 2022 by Robert Gary
Champs was very unprofessional and extremely out of touch with their customers. They also gave my boy the wrong shoes when he specifically asked for another shoe. He didn't notice that it was the wrong shoe until he got all the way home 2 hrs away. We would not recommend this place to anyone! Champs needs to do better.
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December 2022 by Raghav Arora
These worst service ever! Girl at the register on her phone while checking out and rude!
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August 2022 by Paige Campbell
bought a pair of white air max 97s and they were dirty. how do you sell someone dirty, used, shoes ???? they had something sticky on the sides.
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June 2022 by A R
Good selection of shoes and clothes. Service sucks. The 2 we asked for help .. one seemed eager to pack us off while the other acted too cool for us. Champs management, maybe you need to hire better sales people. Went to Journey's 2 doors down, and both the sales guy and girl were friendly and very helpful. Spent a couple hundred there and left happy.
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October 2021 by Love Neal
HORRIBLE CUSTOMER SERVICE!!!! Walked into Champs this morning, the person at the entrance just standing there, no welcoming of customer. I pass 3 employees and received no acknowledgment. As I am walking around, picking up several shoes I was interested in, the employee standing there playing with his twisted hair and texting. Not once was I asked if I needed assistance. After walking around the store twice, I decided I wasn't going to spend my money on an establishment that can't give a simple greeting. Champs need to retrain the people they hire.
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August 2021 by Travis Cooper
Its great when my favorite cashier J Hawkins is there but otherwise service was good
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August 2021 by Danielle C.
Clean and organized with friendly staff. I got help right away with my online order and was in and out.
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July 2021 by Anthony Hemphill
I never give 5 stars simply because that implies perfection and let's face it, nothing is perfect. However, I've never really had a bad experience with this store or location. Stays crowded, but other than that it's a "go to" store for athletics
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July 2021 by Joan Ndungu
Worst place to buy shoes!!!! Stay away from here guys!!!! I bought shoes & wore them to my car, didn’t like them & returned and they said I can’t return them!!! Receipt says 45 days but it’s a lie!!! Worst customer service too!!!!!!
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June 2021 by Noel Reign
Treated me as if I was going to steal.The Champs in South County has great customer service.Galleria could learn a thing or 2 from them.