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April 2024 by krisha brown
Rude associates
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March 2024 by LeSonya Denise
Had a cookie cake made for my husband, Lola took care of us, was really nice and extra accommodating, she made my husbands day.
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December 2023 by gary deutsch
Never been there
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November 2023 by Synetta Daggs
Just love the chocolate chip cookies
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September 2023 by Schaela Fleming
Cookies not as good as they used to be and they tell you one price then mysteriously a couple more dollars show up on my account. I believe they are running some type of scam. Next time I visit I'll definitely be asking for a receipt. This only happens when I don't ask for one.
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May 2023 by Charmel Bohlen
Nope, I remember these cookies being delicious. Got a cookie cake for my son's birthday and it took over a week for them to eat because it was not good. He actually asked why I wasted my money and said stick to Walmart or Sam's... I agree.
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December 2022 by A C
I ordered a custom cake and asked for a custom drawing of a goat. I'm sure the custom drawing requests are annoying but they did a great job! I love it and I think its very funny. As long as you don't expect them to create a complicated masterpiece they deliver. And on time too! It was ready as soon as I arrived.
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November 2022 by Michelle L.
I had been wanting a mall icing sandwich cookie for like a week. I haven't set foot in mall since prior to March 2020 so it had been a while. I tried another place and it did not suffice. I had to go to Great American Cookies. It was the day before Thanksgiving in the middle of the afternoon. I was worried the mall would be crazy. I lucked out and parked in the second row I drove down. Walked into the CPK entrance and a short minute until I got to the cookie counter. I'd like an M&M double doozie please! Oh, I will have to make that for you. Great, take your time. The cookies were fresh but stale and the buttercream icing from the bucket is just gritty enough! It was delicious. It was exactly what I wanted. I'll be back one day when I need another one!Um, it came to my attention that you can Door Dash this now! What a world we live in! I don't use third party apps but I might have to start!
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November 2022 by Jonathan Rosenbum
Great place if you have a sweat tooth. Also, Friendly staff.
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September 2022 by klio Williams
Great American cookies, and delicious cookie sandwiches. I love the cookies, service and location. Best cookies ever.
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August 2022 by Steph Brown
The cookie cakes are my kids favorite!There was a mix up with my recent order but the manager and employee went out of their way to make it right.The cookie cake was decorated beautifully and the cookie was delicious as usual!
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July 2022 by Jake Farm
I went to get a cold refreshing drink but I opened up my cup to find two dead bugs that I could’ve received into my lungs knowing I asthma. This is very unprofessional and I will take this to the authorities. Absolutely disgusting and very disappointing.
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January 2022 by Rosa M.
Employee was wearing mask as a chin strap while making the food, and constantly rubbing her sleeve with her nose. When she finally made her way up to the register after rolling her eyes. I asked her how she was doing and she just continued to stare at me. I stared back at her and left. I understand not caring about your job but you don't have to be rude or gross.
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November 2021 by Erin H.
Great American cookie made a Mr &Mrs double doozie cookie cake for my rehearsal dinner! First it looked and tasted excellent! And second they did a great job of communicating to me. They did not know that that was on the company website and they sourced the cookie cutter letters from another store and had the cake finished and looking perfect at the time we wanted it! will definitely use them again!
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October 2021 by Jeanette Thomas
Beautiful job on my son's birthday cookie cake. Awesome customer service. Thank you!
