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August 2023 by Ellen Rosenbaum
I like Loft and I almost always find something I like. You have great sales, so I always feel like I am getting a deal. The quality is great. Some things just don’t fit right. And the reviews of those reviews back that up.However, I have only one real problem. There is a woman who works at the Loft I go to that always seems rude and offensive. I dread going in that store because I’m afraid she’ll be there. I don’t want to get her fired, so I’ve never complained. I’m not sure how to handle it. It’s almost like she has a personal vendetta against me. What do you suggest I do? Thanks!
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July 2023 by Ronita Hill-Taylor
The BEST LOFT staff ever! I truly enjoy talking with the women here. They are friendly, engaging and welcoming. I love the clothes, too!?
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July 2023 by Yvette Taylor
One of my favorite places to be. Everyone is super friendly and the wait to check out is fast and easy!
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March 2023 by Jill Medintz
The quality has gone down drastically. I used to be able to find something I liked and lately all the fabrics are cheap and flimsy. They are offering 50% off but just raised their prices on everything so the 50% off feels like a scam.
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March 2022 by Susan O.
Conveniently located across the street from the Galleria. Good parking. Not very busy. A little underwhelmed by current inventory.
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July 2021 by JOEL VIERA
All items 40% off
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August 2020 by Ed Becton
Heather is a Superstar!
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June 2020 by Cheryl Findley
I am a heavier woman but not outrageous heavy...when asked where the plus sizes were they told me we don't carry this in the store..you have to order your clothes online only...It made me feel very body shamed and embarrassed...they don't know my story and to Judge people due to size is ridiculous...I work long hours..I am very active outdoors..I am not lazy or as the way I felt in there...a pig...I don't like the body shaming on anyone...again no one knows what health issues people have...shame on you...you actually lost 2 customers that day...be prowd...
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August 2019 by S S.
Was told on the phone I could buy a gift card using merchandise credit, so I could use it online (you can't use merch credit online). Came to the store assuming that was true. It wasn't. It took 30+ mins to determine that. The associate was not very bright and I had to explain it several times. Then she informed me she couldn't do it. When I voiced my displeasure, she told me - not "sorry you got the wrong info on the phone," - but that the person who told me that info was probably new. Then proceeded to counter everything I said with something about herself. Oh she also complained about helping me find stuff and was super sarcastic and rude upon my exit. Here's a tip: want to be in customer service? Lose the bitchy attitude and narcissistic tendencies to talk about yourself when a customer has a problem. Don't visit this location.
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May 2019 by April Kohtz
This shop is in a nice building and the store was very neat when I walked in. The woman who helped me with a return was very friendly and helpful.
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May 2019 by K Smith
Friendly staff who helped me with making an exchange by finding the garment in the right size for me. Clean atmosphere and open airy feel. Forgot to add, they do double tax at this location, so I ended up having to pay the extra tax in order to make said exchange.
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April 2019 by Victoria Clay-downing
Great sales and clothing options.
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February 2019 by Vonda M. Garland
Maggianos, the location, and design of area
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December 2018 by Bob Hartgraver
Nice shops in that area, should be nice weather today for this outing.
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November 2018 by Heather S.
Stopped in to return or exchange online order. They did not have the item I was looking for to exchange. The person who helped( I use the term loosely)me was put off and seemed bothered to have to interact at all with me. I was going to look around to find something else after the return. But, after the lack of customer service I left. Will do online over going into that brick and mortar store.
