Lush Cosmetics St. Louis is a store offering fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The location is consistently described as very nice, clean, organized, and well-stocked. Reviews overwhelmingly highlight the exceptional staff, who are repeatedly called incredibly kind, helpful, wonderful, patient, and knowledgeable. They take the time to help customers find perfect products and scents, share extensive information, and provide demonstrations with the utmost patience. Multiple reviewers specifically mention a staff member who is noted for being great, very sweet, friendly, and super cool, going above and beyond to ensure a positive experience. This individual, along with the whole team, makes customers feel comfortable and welcomed, even when they are excited or overwhelmed. The staff's genuine kindness is frequently cited as making a bad day better and is the reason customers will definitely return and recommend this location over others. The team's fantastic and helpful nature creates a wish for a store closer to home and transforms a simple shopping trip into a joyful experience.
Natalie gave great advice and made my shopping experience as easy as possible
May 2026
I had my first visit to Lush today and it was awesome!! Jake and Natalie were so friendly and helpful, finding out my scent preferences and picking items for me to try. I was already excited to shop there for the first time and they took my shopping experience over the top!! Thanks!
May 2026
The employees here are SO SWEET! Very helpful too! Genuinely makes it worth it to shop in store because they make just stepping in feel like a luxurious experience :)
