Lush Cosmetics St. Louis is a store offering fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The location is consistently described as very nice, clean, organized, and well-stocked. Reviews overwhelmingly highlight the exceptional staff, who are repeatedly called incredibly kind, helpful, wonderful, patient, and knowledgeable. They take the time to help customers find perfect products and scents, share extensive information, and provide demonstrations with the utmost patience.
Multiple reviewers specifically mention a staff member who is noted for being great, very sweet, friendly, and super cool, going above and beyond to ensure a positive experience. This individual, along with the whole team, makes customers feel comfortable and welcomed, even when they are excited or overwhelmed. The staff's genuine kindness is frequently cited as making a bad day better and is the reason customers will definitely return and recommend this location over others. The team's fantastic and helpful nature creates a wish for a store closer to home and transforms a simple shopping trip into a joyful experience.
Natalie is so positive and helpful with recommendations and insight of all the products they offer! Seriously if you are looking for lush stop by and ask for her you’ll be amazed by her positivity! (:
September 2026
I love this location to restock every couple months and check out new products. The staff here is very friendly without being overbearing. Jake especially is really helpful and I’ve enjoyed talking to him in store.
August 2026
Jake was very friendly and knowledgeable about the store and its products. He showed me and my daughter the bath bombs with the cute unicorn designs. I could tell he genuinely likes his job.
