Macy's is a well-known department store with a long history dating back to 1858. It operates over 740 stores across the country and also offers shopping online. The Macy's at Rogue Valley Mall features a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Besides clothing and shoes, the store offers housewares, gifts, and furniture in select locations. Customers appreciate Macy's for its helpful and friendly staff. One reviewer shared a positive experience during a return, praising the staff member for being patient, thorough, and cheerful, making a stressful day easier. The store is large, spanning three floors, with the top floor featuring the Backstage section. Restrooms are noted to be clean, and there are convenient spots within the ladies' room for breastfeeding. Macy's also receives praise for its gift and shipping services. A shopper described how their daughter ordered dresses, which were nicely wrapped and easy to return. Another customer highlighted the excellent service from a sales associate who went above and beyond by reserving a perfume and personalizing the gift with a box and bow for Mother’s Day, making the occasion special. In addition, staff like Mimi in the perfume department are recognized for their warm and welcoming attitude, creating a relaxing shopping environment. Overall, Macy's is seen as a store that offers quality products and exceptional customer service, making shopping a pleasant experience for many.
