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February 2024 by wade baker
I was just there, and I believe they did a better exam than America's best, and the man up front had already ran the numbers on two different type lenses and insurance coverage while I shopped. Furthermore, with only name and birthdate, they already had my insurance info in the computer before I arrived. I don't even know how. They have a new customer.
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February 2024 by Windy Jenkins
I love this place the staff was great and the Dr was very professional and made me laugh .
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February 2024 by Stella Frye
They need a doctor on staff at all times.But all in all the staff is great
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January 2024 by Betty Hudson
Everyone had a pleasant attitude and I really appreciate being able to get everything done in a timely manner
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December 2023 by catina harris
The gentleman that helped us was very patient, understood the products, shared his thoughts around glasses which was appreciated. He gave us his attention and helped with the benefit plan information that we have. Great experience!!!
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December 2023 by Queen Lady
Great telehealth experience! We also received our glasses in less than two weeks. I will continue to utilize their services.
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October 2023 by Rachel Emanuel
I'm not the type of person to normally leave a review of any sort, whether positive or negative, but my experience here has been so awful that it needs to be documented. I'm writing this in October, and I had my original eye exam in June. My prescription was recorded incorrectly after my initial exam. I have been into the office four times and made countless phone calls to try to correct the mistake. I have been given trial lenses and confirmed the correct prescription multiple times. For some reason, it never gets recorded. I just received another box of lenses delivered to my address, and they are still wrong. I have been out of lenses for months, and I am not looking forward to going back in for the fifth time. Stay away from this location.Update: It has been over a week since I wrote this review and reached out to customer service, and there has been no movement on my issue. I still do not have an accurate prescription signed by an optometrist, and I still do not have contact lenses. One person reached out to me for clarification, I responded, and then heard nothing back. Let me reiterate, please stay away from here. This place is a headache that does not make sense for a national chain.
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October 2023 by Marlene El-khodiry
Very pleasant experience, always a pleasure to do business with Visionworks. The Doctor, Opticians, salespeople and management are always very friendly and helpful.Thank you so much.
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August 2023 by Tam Starr
I had a wonderful visit. The staff was attentive, the eye exam thorough, and the frame selection impressive. I left feeling well taken care of and excited for my new glasses. Highly recommended!
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August 2023 by Cynthia Robinson-chillers
ALWAYS A PLEASANT APPOINTMENT WITH A GREAT STAFF AND SMILING AND COURTEOUS KARENAND EYE PREPARATION WAS FUN, I WAS TOO SHORT AND FINALLY MY EYE EXAM WAS GOOD AND EASY TO UNDERSTAND WHAT IS GOING ON WITH MY EYES.AWESOME/ THANKS
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August 2023 by KATHY WILLIAMS
Excellent customer service. Sales tech extremely knowledgeable.Prices good. Huge selection of frames.
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June 2023 by Dorothy Evans
I came in for my appointment and they said they were running 40 minutes late and the doctor won't stay late and canceled my appointment. They did not call me so I wasted my time driving all the way out to my appointment.
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June 2023 by Ramona Rabiei
Frank was amazing!! Thank you so much. I can’t wait to pick up my new prescription and new glasses!! I’m very excited.I returned to VisionWorks after Lenescrafters messed up my prescription I had my lenes made at VisionWorks and they recommended I see an ophthalmologist for further evaluation then go back to them to make the lenses. I loved the doctor he was very sweet and nice plus very knowledgeable/supportive. I recommend them 100% I can’t wait to go back there.
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June 2023 by Hernandez Walter
Excellent staff, seamless process and super helpful with picking glasses! Have been purchasing glasses for 5 years and love each pair.
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June 2023 by Cheryl Jackson
The staff was friendly, knowledgeable and helpful. The turnaround time was great! I love my glasses.
