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September 2024 by Rhonda Jurgens
Prompt, professional and easy to work with.
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September 2024 by All Phase
Very nice manager! Had a issue with our refrigerator 6 months ago and she was very informative and explained everything!! Ryan the service technician was really great! Having issue again and they are working with us to fix again! Guess Samsung refrigerators are prone to issues
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August 2024 by Jena' Gillam
Cameron was our service tech. I would highly recommend ApplianceRX based on our experience. Highly knowledgeable, courteous, and informative. A+++ rating from me.
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August 2024 by Julie Ply
Quick, fast diagnosis and extremely easy to work with. Very nice and considerate!
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August 2024 by Janice Hartinger
Our repair man was excellent in all ways. He was personable, efficient, on time, and listened to my concerns.
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August 2024 by Laura Poole Harris
My first appointment just didn’t show up. When I talked to the office the next week, they didn’t offer any explanation at all as to why the appointment didn’t show. Finally I set an appointment and a tech showed up just to tell me that I needed a lid latch; the exact reason I called the service appointment for. But he’d have to order the part and it wil take a while to get in and the office will call me to schedule when it comes in. The part finally comes in, they scheduled an appointment and showed up and fixed it. However they left my water turned off. So when I tried to run something I just got another error.
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July 2024 by Joe Boehm
Ryan was very easy to work with and was really quick with the repair once the part came in. Will recommend.
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July 2024 by Betty Kratofil
Appliance RX was able to get to my job and complete on time.
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July 2024 by Nancy Douglas
Great service and fast in getting the part that was needed
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July 2024 by Daniel White
Had a warranty claim through my dishwasher. They called Appliance RX to do the work. Appliance RX called me within 30 minutes. They were very polite and prompt. The name of my rep that came out is Kolton. Very very professional. He came within the time frame They quoted. He jumped quickly into the diagnoses, found the problem, order the part and left. All while explaining to me what happened, typical reasons why it happened and his end result and goal.
A week later, the part came in, he called, set up the appointment and again was here when he said he would be. Came in, replaced it, TESTED IT, ensured it was now working properly. THANKED US and was on his way.
The entire process was probably the EASIEST warranty claim I've ever encountered. Typically, you'll get the run around for weeks and weeks. This was quick, professional, prompt and seemd quite energetic. His happiness knowing he fixed the issue I believe was the best part.
Thanks Kolton and Appliance RX.
Daniel White
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July 2024 by Laura Vancil
Kory was great! Very punctual, very knowledgeable and very friendly, I would highly recommend him!
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July 2024 by Ronald Westman
My Applicance Service Contract Company choose Applicance RX.
The easiest way to sum up my experience: GREAT. I HIGHLY recommend EVERYONE I had contact with.
The technician, Caleb F, was professional, answered all my questions, and listened to my concerns.
In summary: GREAT EXPERIENCE !
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July 2024 by Charles King
Colton did good.
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June 2024 by Kim Wrocklage
Kory came out to diagnose my new LG fridge that was displaying an F1 code. He was right on time and a super nice guy! They are ordering the part, i will update after repair is complete.
Update: LG sent wrong part once, but RX kept me updated and received new part quickly. Kory came back timely as always, installed new fan assembly and it now works great. I would highly recommend Appliance RX. They keep you informed and get it done quick, and Kory was a pleasure to work with.
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June 2024 by Teresa Miller
Kory was informative and professional.
