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August 2022 by Mona Hawks
They are not open late enough for the working person plus they are not open on Saturdays. Makes it hard on people who work later hours and can't even go on saturdays.
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July 2022 by Shamshad Hussain
Staff members are v nice and helpful
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April 2022 by Lisa Stanford
Great Bank! Very helpful banker and pleasant banker. They make sure all my banking needs are met before walking out the door. 10 out of 10 recommendation.
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April 2022 by Jazmine Oberly
very understanding, staff always takes time to understand what is going on in the situations. When having issues with my log in for my app they help me walk through step by step.
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April 2022 by Beth Gardner
Their online banking is very user friendly and they have awesome rates on their checking accounts! The loan staff has tons of experience and is very helpful! It's so great to have a small town bank with the security of a big bank behind them!
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April 2022 by Will Lawrence
Really great bank! Great customer service and the manger will always make sure your taken care of.
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April 2022 by Paige Hanks
Amazing bank! All the ladies there are very welcoming and helpful! They know how to help me and I always leave feeling confident with my bank!
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May 2021 by Amanda Ritter
They are very rude and take money out of your account for printing you a statement without you knowing changes were coming. No emails or social media notifications but will print it on the very back page of your statement (because everyone checks there) Unable to use any ATM besides theirs without being charged a fee. Absolutely no longer a name just a number. Central Federal changing to Southern Bank lost it's small hometown bank feel and employees. Take your money somewhere else because they treat you like crap here!!!!
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April 2021 by Suzy Homemaker
Most everyone there before the merge is gone now. (Don't blame them, I'd had quit too) Nothing But Issues with my cards, accounts & transferring between online. Neverending battle & their hours!?!! Who t.h doesn't need to get to the bank before (believe it's 8:15 now after the 4th time change on opening hrs), but the best kicker is No SATURDAY HRS!! I work out of town & haven't been able to make it to here in a couple MONTHS. Not worth it to bank here anymore. Poor decision for us customers on Selling Out.
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July 2020 by Nickie Jones
I have been with Central Federal Savings and loan for many years which is now Southern Bank and it's terrible !! new employee was very rude to me and my personal banker who I have always done my business with is gone. I will be closing all my accounts and moving my money elsewhere
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October 2018 by Robert Mitchell
I have had an account of some kind with them for almost 30 years. Every time I go there they greet me and several of them know be by first name. Its like going to a Cheers version of a bank. Great place.
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February 2018 by Kai S
I'm more than certain that some of the things they do here are Illegal. Such as giving out personal info to others whom are Not on my accounts! I.e: my balances/overdrafts & all of my Loan info on Several occasions. Very upset & will be Closing All my accounts with them, never to return. >=(
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July 2017 by tommy juneau
Great place to bank. Very friendly and helpful staff!
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November 2015 by Barbara Wilkins
Long term staff who know their customers and take care of them. They offer no-fee checking accounts and a wide partner network of ATMs.
