“James was the one who helped me & he was genuinely one of the funniest, kindest, and most helpful people I’ve ever met! He did such a great job at being honest & giving me all of my options & laughing with me while we problem solved. Rolla T-Mobile should be lucky to have him! Thank you, James!”
“While on the road, we had a call from someone who claimed our account had been hacked. It was a scam, but we didn't suspect that until shortly after the caller had hung up, when we received a message about new charges. We stopped at the Rolla, MO Verizon store shortly after, and Lamar Wilson took great care of us, made sure the charges were canceled and answered all our questions. He couldn't have been any nicer or any more helpful. People like Lamar are the reason we stay with Verizon.”