PetSmart is a leading pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of many different pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their items within two hours at their local PetSmart. Many locations provide additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption opportunities. The store is known for its helpful and knowledgeable staff who provide excellent customer service. Visitors have praised their grooming services, highlighting how their pets are well cared for, look and smell good afterward, and even receive small gifts like toys and bandanas. One customer shared a positive experience with a groomer who was gentle and efficient with a large rescue dog, leaving the pet looking and feeling great. Customers also appreciate the variety of pet products and enjoy visiting to see the pets available for adoption. While some issues with accessories like bows have been noted, overall, PetSmart is considered the best location by many, thanks to its helpful staff and wide range of services.