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August 2023 by Maria Mo
I hate this bank. Never had the displeasure of opening up an account at a bank that is so unorganized, anti-customer friendly, and even efficient. Opened up an account just to get ready to close it. Had nothing but issues with every interaction at the branches in Rolla. Hopefully you don't need access to the money you make and earn!
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November 2022 by Jane Durnin
The staff at the branch on Highway 72 is amazing. They are so helpful and will go out of their way for you no matter what your problem is. I’m very comfortable banking with them and think they’re just great.
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September 2021 by Mariah Blankenship
Horrible customer service from i believe Tiffany. When asked to speak to someone else because of her horrible unfriendly attitude i was told " no, you can talk to me" why in the world would someone want to talk to a person with such a snotty ignorant attitude? When her boss Dana called me back i explained the situation she didnt care nor apologize. Here is an idea if you wanna work customer service at least act like you enjoy your job. But Maries county bank is super friendly so i recommend them :)
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August 2021 by Duane Bochantin
On the PPP loan process, these guys were Professional, Prompt, & Personal, great experience for sure!!!
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July 2021 by Kelly Kuda
I applied for a PPP loan through Phelps County Bank and it was the best experience I have ever had applying for a loan. The loan representatives were responsive to all my needs and took care of EVERYTHING! I highly recommend Phelps County Bank and their top notch staff. They truly helped me save my business and for that I will be forever grateful.
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July 2021 by Karen King
Wonderful place to do business and personal !!!! been there for over 25 years and never a problem .... over and beyond staff
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July 2021 by St. James Chamber
Great customer service. Made the loan process very easy.
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June 2021 by C Yang
Outstanding customer service. Helped us apply for the PPP loan AND helped to get it forgiven. The entire process was super simple and seamless with everything done electronically. They answered all my questions and even questions I didn't know I was gonna ask. For a small local bank these guys are world class!
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June 2021 by pfeeler1
I have been banking with PCB for a number of years. They are professional, knowledgeable and respectful. They are always available and willing to help with small and large issues. Wonderful to work with!
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June 2021 by Monica Orlando
PCB’s customer service is nothing short of remarkable! Their loan department’s professionalism and follow through are especially worth noting! It’s hard to find the total banking package wrapped up in one place…but PCB is flawless! Hometown feel and treatment with Big City Expertise! This is the place for all your banking needs! A special shout-out to Peter Freiberg for his relentless efforts during the pandemic year! This guy and supporting team members all need a raise!
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June 2021 by Ginger Dalton
We've been with PCB for about 8 years now to build our home, then building our business, through the pandemic with the PPP loans. PCB is outstanding in service, exceeding our personal and business needs.
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June 2021 by Lana Hoffman
I highly recommend Phelps County Bank, very helpful with all my banking needs.
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April 2021 by bill Dance
Have my safety deposit box here. Great price for the size of it. Its under $40 for a larger flat box. Always smiles at the counter.
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December 2020 by Irene Copeland
I have used this bank 20 years. My account is small but they call me by name. Very professional in manner and service. Have recommended to several people. My grandson recently opened his account and they have treated his tiny funds with respect.
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May 2020 by Nate Cohen
Highly recommend! I’ve been banking with PCB since 2005. Most of my interactions have been with Jon Rapp and Ben Tipton, they’re both sharp and experts in what they do. I’ve received excellent service and personal attention.
