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November 2023 by Mylhan Myers
Best banking experience we've ever had. Professional, efficient, and trustworthy!
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August 2023 by Wazih Tausif
Excellent service, fast and smooth.
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June 2023 by T Gbs
We have done business with PCB for over 10 years. Excellent customer service and quality of care, concern, and dedication to their customers is far above their competitors.
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May 2023 by Alissa Rogers
They are wonderful people. What theyve done for my family has been a life changer
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June 2022 by Sam Callis
We took out our 2nd Home Loan with PCB. They were just as good to work with as the first time. Special thanks to Kenny for taking care of us.
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January 2022 by DALE METCALF
PCB is a great place to bank. They are friendly and helpful like a small town bank but have the depth and expertise of a large Corporate bank. I have never encountered anyone who was not anxious help. They act as if they own it.
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October 2021 by Valerie H.
If you like ridiculous bank practices that hold your checks for over a week at a time "for your protection" and leave you hanging in the wind with no explanation, then, please, go to this backwoods bank. I've never had so many issues with one bank in my life. It seems 1980's pre-technology or something. Their ATMs are all either out of service or so slow that it's like a Flintstone's dinosaur is inside it doing the transactions instead of a computer. I'm so glad to be going back to a national bank.
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June 2021 by Halston H.
This bank is calling my family members to force me to take down my review. I'm not sure what the real definition of oppression is, but know I can't say what I truly believe, and the facts I saw with my own eyes. In fear for what they might do to my family.
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June 2021 by Marla W.
I would highly recommend using Phelps County Bank. They went above and beyond to help me with my loan. Fantastic service!
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March 2021 by Charla Jamison
PCB is a hard-working crew of employees who are dedicated to their customers. We've been super impressed at their diligence and commitment through loan processes as well as our normal banking operations.
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March 2021 by Kara B.
Old Fashioned Values at their best! Great Rates, Great Service, Great People, Really Care about the Community too. Big Chain Services from people you Know, Like and Trust.
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February 2021 by Mary Hinkel
I appreciate the fact that PCB is VERY dedicated to community support of our local educational institutions. Their continuous support, whether it be monetary or a donation of water bottles or mask is greatly appreciated. Thank you for serving all the local schools.
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January 2021 by Maranda McCurdy
I had a checking account with PCB for approximately 8 years. I then moved to a different town and had trouble accessing my funds, depositing checks, etc. I closed my account in 2020, shortly after I received my first Coronavirus relief check directly deposited into my PCB account. Without knowing there would be a second round of Coronavirus checks sent out. When I found out there would be another round of direct deposits sent out, I immediately called PCB to ask if there was any possible way to receive my direct deposit and they were extremely rude and clearly lacked compassion to my situation. They said that I was out of luck and that they were going to reject my direct deposit back to the IRS and that I would have no choice but to take it up with the IRS. I am completely mind blown that a bank that is supposedly so involved in caring about the people of their community would make things for their former customers even more difficult during a PANDEMIC. This is not a directly deposited paycheck or a tax refund, this is a Coronavirus Relief payment because the millions of people in America are struggling from this horrible virus. To make it impossible for someone to receive their funds "just because" they have the power to do so is completely wrong and is TERRIBLE customer service. I work for a bank myself and we have a list of closed accounts in which we are specifically pulling to call all our of former customers to ensure they are able to access their relief funds during this tough time. THAT is compassion and THAT is how a community bank treats their former and current customers. All of their "community involvement" is simply for the social media attention clearly. I hope my review is considered when you are choosing who you want to bank with, I 10/10 do NOT recommend PCB.
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January 2021 by Nathan Chirban
PCB is a must. I've always done my banking as well as my family. We have multiple business accounts, church account and personal accounts through them. They are always helpful and full of knowledge. They went one step further in assistance when handling the SBA PPP loan in response to COVID-19. No other bank responded with the pro-activity or assistance that PCB did in regards to helping small businesses navigate through this tricky situation. Thank you PCB!!!
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October 2020 by madison rogers
not all that yes history yes amazing art but these two people were stone cold mean an had no heart my dads grandma had a cd that rolled over they said of course we have it under so an so they asked for us to drive down there an show proof of id but when we get there after our 9hour drive keep in mind we talked to these people for 3weeks anyways THEY DONT HAVE IT AN THEY WERE SO MEAN ABOUT IT an just blaintly lied an lied this place is amazing but these people arent
