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October 2023 by Melissa Hayse
This store is always clean and tidy when I go in. Mariah helped me out with a return and made it so easy. She's very friendly and just went above and beyond. I will definitely return to this store. You guys are amazing and keep up the awesome job!!!
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August 2023 by Rachel Fogle
Never in the 20+ years have I ever been so disgusted with staff as I was tonight. My online was messed up I get that, ok, no big deal. But when the one employee who is clearly not trained enough to do the job is there alone then accused my daughter of stealing to the customers in front of me while I was waiting in line, she brought me my damn wallet so I could by earrings. Never again will I go to this store I will drive an hour plus one way or have product shipped. Shame on that employee and her boss.
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April 2023 by Emily B
The store manager don't know her head from a hole in the ground. Very rude and treats people like they are below her
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August 2022 by Bethany Williams
Darcy and Mariah were so nice and helped me find what I’ve been looking for! So glad I stopped by!
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July 2022 by M Manson
I recently used $10 in rewards to purchase a tube of temporary color for my hair.Decided I didn’t want to use it and after 2 weeks, made the 45 minute drive to the nearest Sally’s to exchange for something else…maybe a conditioner or something, wasn’t sure.Handed it to the cashier and told them that I wanted to exchange it. He took it and first said I would owe them 21 cents.Went and found something that I really didn’t even need, but for the same price, since I was pretty sure I couldn’t return something bought with rewards.He rung it up and said I owed him $10 and change. I told him I had wanted to exchange the item I had previously given him when I came into the store. He said you can’t use those rewards, but if you have any more rewards you can now use those! I had $5 rewards, so used those and gave him another $5 and change. So essentially, I had now paid $20 for that $10 conditioner AND had also given them back the product I had spent my $10 rewards on!!!I would have just kept it and given it to a friend or something.I called customer service and they said yes, this was their policy. Unbelievable!!! I then wrote a letter and they said the same thing.This is the most ridiculous policy I have EVER heard of.I was a loyal customer for 30+ years and will never go back to Sally’s again. I realize it’s only $10, but that isn’t the point. And they have now lost a customer who has spent a lot of money with them. They lost a customer for a mere $10.If this is the policy they want to have in place, then I would think they would simply say we cannot return OR exchange anything bought with rewards. Makes absolutely NO sense.
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February 2022 by Haley
Staff is always super friendly and willing to help!
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November 2021 by Tracy Lynn
One of my favorite stores to visit. The workers are super helpful and friendly. They will help you figure out what you need for your hair. So many top-of-the-line products. Also, brands that are softer on your pockets. Nails, makeup, lashes, and jewelry. Top-notch place.
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October 2021 by Heather Persing
People here are amazing!!! I took in my photo and they helped me gather all my colors, tools and select my developer. I can't wait to show them the finished product!
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April 2021 by Christina McGuire
I wish I would’ve caught the girls name but she was blonde hair blue eyed she worked on 3/23/21 @3:55. She was so sweet and knew what she was talking about. If it wasn’t for her I would’ve damaged my hair further and thanks to her knowledge I didn’t. She truly cared and helped me find the best product for me and even told me about this treatment bundle there in the store that I absolutely loved! That girl deserves a raise!
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April 2021 by Cathy Noggle
I looooove this store! I could spend an hour or two in there, but its waaaaaay more fun spending that time there when you bring the OTHER spending stuff! Man was i bummed! So, note to self(& anyone else that cares to "listen")MAKE SURE YOU TAKE YOUR DAMNMONEY WITH YA WHEN U GOSHOPPING! DUH!??????????????
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January 2021 by Kerry Dority
Clean and organized but employees seemed rude. Barely acknowledged my presence in the store and took forever to check out because she was too busy chatting with another employee and actually left the check out station at least twice.
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June 2020 by Sophia Colberg
Amazing staff!!
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September 2019 by Michael Hardy Sr
Was there to pick up hair shears.
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May 2019 by Jewel Smith
The girl was by her self and took care of the three of us. She was very nice and pleasant and helpful. Thankyou.
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May 2019 by Francoise Dudoit
My go to place for hair care. Nice sales person!
