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November 2023 by Aqura Roper
If I could give a 0 star rating I would. I don’t leave reviews anywhere but after what I experienced today I will never go back to this banking institution. Went through their atm to get some cash out quickly and the atm kept declining my withdrawal even with the money being in my account I thought maybe I hit a button wrong or something so I tried again and lord and behold it declined again this time taking my money! Confused I went inside and explained myself to a bank teller who tells me they would have to go out and count the money in the machine to see if it’s over it’s balance as if I was lying about not receiving the money. I showed proof that the money came out of my account and the receipts showing it declined. I then had to give my information for them to call me back about MY MONEY???. I’m then told there is nothing they could do at that moment when no one was in the bank it wasn’t busy and the atm has a camera they could clearly see I didn’t receive the money. It was no problem to take the money from my account but I have to wait to get it back? Absolutely not if I don’t receive my HARD earned money within the day I’m definitely filling a report because how is this right? Someone could have went and confirmed I didn’t get the money then and there but I have to wait for MY MONEY. No I don’t bank with them and I will never bank with them. This situation could have been handled then and there but I believe because I’m young and a poc I have to wait. I’ve never been so furious in my life
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May 2023 by Darcy Parker
Always there for you ! GreT customer support
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December 2022 by Rebecca Cary
This is hands down the best bank we have ever used!
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March 2022 by Drew McCluskey
Town and Country Bank is extremely professional while still bringing that small-town friendliness into the working relationship. I worked with Erin Adamson as my mortgage officer, and she has been amazing. I have recommended multiples of my friends to her, and they all have said she treated them with the same careful attention and guidance along the entire home-buying process. I can't recommend Erin enough! She helped reduce my payment on my new house and put together a strategic loan that worked for my needs.
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January 2021 by Von Richards
Erin was very helpful and persistent in slogging through the new covid-related underwriting regulations. She had ways readily at hand to get things done quickly to meet those requirements.Overall, good interest rate and great service.
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January 2021 by Mary Lewis
Great service! Our lender Erin was awesome to work with and went above and beyond to meet all our needs and timelines! Great job Erin. We appreciate you!
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January 2021 by Brian Whitney
Got to work with awesome people. Erin really helped me out alot along with everyone else at town and country Bank
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December 2020 by Katie Bray
Excellent place of employment! Thankful for my TCB fam!
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May 2020 by DCMAN 1973
I was very happy to deal with everyone involved from beginning to end with helping get me a loan for my new home.Everyone was very professional and experienced and made the process easy to follow and understand.Very pleased with how everything turned out!
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February 2020 by Derek Colvin
I was very happy to deal with everyone involved from beginning to end with helping get me a loan for my new home.
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January 2020 by Rhiannon Sanders
We used Town & Country Bank when we bought our house, and they made the process so easy for us as first time home buyers! The staff is extremely personable and helpful, and they really did everything possible to make it a good experience.
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January 2020 by Sarah Gaedke
Great bank! Katie Schultz is the best! Great personality, friendly, and such a hard worker.
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January 2020 by Tyler Schultz
Great customer service
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January 2020 by Marcia Sterling
I recently completed a mortgage refi with TCB. My go to loan officer was Erin Adamson. My wishes were accomplished smoothly taking me off of a three year arm to a fixed rate mortgage. Next I required an auto loan which completed my financing goals!
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January 2020 by Dennislee Reese
I would highly recommend Erin Adamson and Town and Country Bank in Rolla MO. Erin was a great person to work with. We did a refinancing through Town and Country bank and Erin Adamson. Mrs. Adamson handled all the paperwork in a timely manner, kept us updated on the progress, worked with the Abstract Title personnel on getting everything set up to run as smoothly as she could. I would highly recommend Mrs. Adamson and Town and Country Bank for all your banking needs. We appreciated all the leg work they did so we didn’t have to do it! What a relief to be able to chat with someone when we had questions or concerns. Our experience with Town and Country Bank was A+++++. Sincerely lee and Dennis Reese
