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April 2024 by L Oprean
This place has awesome customer service! Everyone had a smile on their faces although they were pretty busy. Miss Hannah helped me and was so pleasant / helpful! She deserves a raise!
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March 2024 by Megan Johnson
I mail out envelopes pretty regularly and usually don’t have a problem with this post office. Earlier this month in February, I mailed out a stack of envelopes destined to eBay buyers and the buyers said they never received them. This is the first time this has happened, but it happened to be about 6 envelopes and it lost me a lot of money! All envelopes that were lost were mailed during the same time period and somehow they all got lost! Other buyers that purchased cards after that time period received their cards, but not for that stack that I sent out earlier. Absolutely ridiculous.
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February 2024 by Ethan G
If I could leave a 0 Stars I would. the USPS is probably the worst mail service out there.
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February 2024 by Friendly Neighbor
I love the staff who have been here a long time. They are all very friendly, and extremely efficient! A visit to the post office always adds some pleasantness to my day.
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December 2023 by Vikki Erdmann
The folks at this Post Office are always pleasant and courteous.I've sometimes had to wait, but I'm always treated in a polite manner. They do a good job.
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December 2023 by F “Flecchi” F
Today was a great example of the laziness of their delivery staff, who while i was out in front of my unit they supposedly tried to deliver a package, they never attempted to deliver anything, they just logged it as "Can't deliver, lulz!" I never saw them or their vehicle, so I have to assume they just drove on by flipping me the bird.PS: Over a year later and it's still happening. They said they delivered a package larger than my Mailbox to my Mailbox, and not even a Key for the safety box is there. Someone else got my package and I'm now out both money and product. What is my recourse? Nothing, it seems.
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December 2023 by William Rogers
Isn’t that big of a post office but it’s easy to get in and out fast most of the time.
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December 2023 by Braden McDonald
Incompetent drivers are unable to deliver simple packages, have had packages just not arrive at all and be marked as delivered.
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November 2023 by SGT WOLF
If I could leave a negative star rating I would. I've lived all over the country from New York to Alaska and this post office has to be the worst I have ever had the displeasure of dealing with. I live right in town, UPS and FedEx have zero problems delivering my packages but lord help me when anything comes USPS.Almost every time I have a package through them I usually get a notice along the lines of " Delivery attempted today at 3:19 PMUnfortunately, USPS couldn't complete your delivery and is holding it for you to pick up. We're very sorry for the inconvenience." Or a notice that a delivery was "Attempted" when I was home all day and no one came to my door. I have also gotten notices that "Package was left inside Mailbox" when it was actually left beside my Mailbox on the street curb outside my Property fence where anyone could grab it. Like what the heck, really?! And if I do receive my stuff it's typically as late as 2200.... again I live in town. If you call to complain you are either put on hold indefinitely (I was once on hold for 2hrs before giving up) or gaslit to the sky and back. Tried going over their heads to the regional office but nothing has changed. Been living here almost two years and have long grown tired of this office and their games. Unfortunately not all online purchases give you the option to choose carriers with Amazon being a big coin toss. This place is terrible, go with other carriers whenever possible.
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September 2023 by Carolyn Murray
Our family is not happy with Rolla Post office. My husband and I are renting a P.O. box due to us now living in Rolla outside of city limits unfortunately we are full time living out of our RV in one of the RV Parks that are local; We have taken in multiple times proof of our address/lease agreement with the park manager/owner proof of our lot rent and we've done the verification process more than once!We haven't received no personal mail or packages because their saying the P.O. box is not available for our mail because the verification process on their side isn't being completed so to their own error they shut it off the P.O. box for us to use (the box is staying completely empty) and they have been sending our mail back to the senders "where it came from".My husband and I want this straightened out or our money back. ASAP!!!
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September 2023 by J Mlitchell
Seems that mail delivery gets slower by the day. It should not take daily mail delivery in town to be past 5:30 pm. Currently mail doesn't get delivered till after 6pm a lot of evenings. Very poor.
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September 2023 by xanderdoeseverything terry
We used to get our mail about 1 or 2 pm now we don't get it until 530 or 6 pm and yet stamp prices go up? Really why?
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July 2023 by Alexander Montgomery
Just like everyone else’s review, never got package even while being home all day. Ups delivered earlier with no problems at all but USPS says the package was delivered when it indeed was not.
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January 2023 by Eric Walker
If I could give them -5 I would. After many different states and places I have lived. By far this post office is the worst post office I have ever had. One, they lost my package and wouldn’t offer any help. I had insurance and they would explain the process they basically told me tough luck. They delivered my package to someone across town, like who works there?!? Do they just hire people with no brains? Anyways, I stopped using them and I use FedEx or UPS. That’s your best bet.
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January 2023 by Tj Allen
UPS drops off 2 packages today just fine no issues USPS said they could not access and if they couldn't drive on the paved road made by the city there why wouldent they just walk the 20 steps to my door this place is a joke