-
August 2023 by John S.
your pickup time is atleast 30 minutes late. people are working based upon the pickup time for additional tips when delivering through spark. Accurately estimate your times or dont do it at all. Also tell your employees to watch where they push the stocking carts ive been hit by them twice.
-
September 2022 by Megan B.
picked up a cake here for my bestie's birthday. was super delicious. thanks, walmart!
-
March 2021 by Sarah G.
Kind of an average Walmart. I got what I needed but nothing really stood out to me. Appreciated that the bike we wanted to get our daughter was in stock so we bought it here and will take it back to TX with us. (It was out of stock in all our nearby Walmarts back home) I have to say, the parking lot could use some repairs. Man! There is a pothole I hit that nearly swallowed my vehicle. Hope I didn't damage my van hitting it but it couldn't be avoided. Checkout lines were all super long. Cashier was friendly tho. I'm sure I will return again before my trip is over... we'll need to stock up on some road trip snacks before heading home.
-
December 2019 by Mukhtar Elturki
I tried to get a new personal phone, they used a camera an old and bad quality one. And they call this place ( photo center) what a joke. Walmart, buy new and professional cameras for this place!!
-
August 2019 by Jake K.
This does not reflect Walmart itself. This has to do with the automotive part. This particular Walmart has the worst customer service ever. First they have a guy not knowing how to do the job. They told us it would be about an hour to an hour and half to look at a tire that was low and possibly need to be changed. We walked around Walmart for 2 hours and the car has not been brought in. It took is asking and complaining to one of the associates about it not even being in the garage yet. The person working the counter said it could be a 3 or 4 hour wait before they could even get us in. Walmart whatever happened to customer service??? Clearly its lacking in this department. Undertrained employees and rude attitudes towards the public. No wonder you have a bad reputation when it comes to customer service
-
June 2019 by Robert Davis
I like the drop box app
-
May 2019 by Sara ..
I wish I could give negative stars. The cashier at the automotive desk was very rude to me. I was 2 items over the limit so I went all the way across the store to put it back in the spots that I got the items and came back , He didn't bag up any of our stuff (lightbulbs, etc), he didn't wear a name badge so I couldn't get his name, and not did he unlock the door the first few times thinking he unlocked it and finally did unlock it. He was very rude, giving my significant other and I dirty looks. I really couldn't believe how terrible the customer service was.
-
April 2019 by Abbey S.
I would like to just start off by saying this is by far the worst Walmart I have ever been in. I have seen management roll their eyes when a customer needs help. I have seen employees make fun of a disabled woman who couldn't scan her items inside of self check out. I have also seen assistant managers screaming at other associates right in the middle of the sales floor. There's an office for that right? Every time I go into that store there's something new. Weeks ago some alcohol bottles shattered right in front of the grocery side doors. Alcohol and glass everywhere and instead of cleaning it up right away or blocking off the area it sat there for 10 minutes. Were there associates around to see it? Yes. Did they care? Apparently not. I went up to customer service one day to return an item and a manager and associate stood there right in front of me talking and laughing until the conversation was over. Its nice hearing about your weekend and all but you are at work and I have an item to return. Not to mention going in during the busier time of day and there only being 4 cashier and lines going all the way back to apparel. Here's an idea: Wipe out all of management and get fresh faces that actually care about the customers and their associates and maybe this store would get better reviews. Long story short, if you enjoy being made fun of, waiting in long lines, stepping in glass and alcohol, and witnessing manager/associate altercations in the middle of the store then your local Rolla Walmart is the store to go to. If not, there are many other places in Rolla to shop. MANY. Walmart, you lost my business.
-
December 2018 by Brooke C.
Got my oil changed and it didn't take too long but the customer service is trash. Waited 30 minutes just to get someone's attention so I could pay and get my truck back .. I'm actually still in the bay waiting watching three attendants look at me and walk on
-
August 2018 by Hannah C.
I always say I hate Walmart but somehow I'm always here. Walmart can have a bad rep but it always has exactly what I need. I can walk in with a list of one item and walk out with twenty. There is one greeter that is always so friendly and in a good mood. I will say this Walmart is pretty organized and has great employees that are willing to help you out with whatever you need. I either love a Walmart or hate it and the rolla location is one of my favorites!
-
December 2017 by Garry James
Very easy to use! Friendly staff