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September 2023 by Net Manning
Tyler and his guys are the best! I called in a panic, 5pm on a Saturday, needing a tire fixed for a road trip the next day. They took care of it immediately!! Amazing price as well. I can't express my appreciation, except that they now have me as a long term customer.
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August 2023 by Max
Initial came in because I needed an alignment done and the manager Tyler helped me tremendously after I had a disaster with another mechanic and he was able to catch multiple problems that he fixed free of charge. He was able to get me back safely on the road and was genuinely considerate of the customers well-being.
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July 2023 by john newquist
Corrected sidewall when I went around a corner they were able to get a change in less than 45 minutes. I really appreciate the boss who's from braidwood.
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June 2023 by Tiph Burt
Great Experience.... Called in the morning about brake issues, they were able to fit my car in same day, work done in a timely manner. Staff were very professional!! VERY HAPPY
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June 2023 by Megan Caress
We’ve had 1 good experience with this place and it was an alignment. The other 2? Not good. One was I had an appt to get my Jeep inspected, I came in for my appt and they didn’t have time anymore that day to get it done. They then couldn’t get me in for 5 more days so I had to go elsewhere. Today we took my husbands truck to balance/ rotate with a flat repair and had a 5 pm appt. We dropped it off so my husband could come home and eat dinner after being gone from home since 5:30 am. 6:53pm rolls around and we call to see about the truck, I was put on hold so I took my husband up and dropped him off to get his truck. They hadn’t even touched it but closing time is 7 pm? They then tried to get him to spend $2,400 on things that were irrelevant to a tire rotation or flat repair and said they could have it done by tomorrow. Which he’s a carpenter mind you so this is his work truck. My husband declined and THEN they did the flat repair and NO tire rotation and my husband didn’t get home until 7:50 pm.
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June 2023 by Zanny martin
These guys are truly amazing and so sweet. Five months ago my alternator unexpectedly went out on the highway, they were able to get me in quickly and were so helpful. Today they saved me again. I was at a shop out of town and when I came back to my car it wouldn't start. I was blessed to get a jump quickly ,I then called these awesome guys and even though he was busy he said he would find a way to help. By the time I got there I only had 40 minutes before I had to pick up my daughter. They quickly and happily made sure to get me taken care of so my car was safe to get my child. I am truly beyond grateful and they do am amazing job as well. 10 out of 10 recommended this auto shop.
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June 2023 by CRAIG LEE
The person entering my car in in the morning was a bit cranky and the person taking my info 2 days prior (to schedule me in for that Friday) did not put me in the system. I was added that morning however and my car was completed quickly! Great job! See you guys with my other vehicle soon!
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June 2023 by Jessica Loyd
Gary has wonderful customer service. I trust him with my vehicle. I always go back to him. Matter a fact he's the reason I always go back. The serviceman who did my patch and rotation did a good job too. :)
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May 2023 by Nathan Russell
My wife ran over a nail. I took the car up to Tire Choice, the man insisted the whole tire needed replaced, I was skeptical, I thought it could be plugged but he was taking no other answer. He sold me on 2 michelin tires for 240 each. Seemed expensive, but he said that's all they had in stock. He then added alignment and warranty, making it almost 900$ overall (2 tires). I had to curb his excitement at this point, I couldn't afford it. I got just the tires. He also tried to talk me into getting a credit card to pay for it. This guy gave me the biggest hustler vibe, I can't go back to this place. Integrity is important to me and while this man may drive sales for Tire Choice, he's the sole reason I wont be back.
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April 2023 by Mike M.
Felt like I was being taken advantage of. How does every lip nut go bad at one time. Very rude person at the counter. Avoid at all costs. Better places in the area.
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April 2023 by Kimm mmiK
Had a bizarre accident with a very large construction sign on the highway, in which my wheel cover was torn from my tire and my tire was ripped open. I pulled into this location and was immediately taken care of. Garry gave me great advice for my insurance claim, and the staff provided quick and thorough service. Thank you, Tire Choice crew!
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April 2023 by Cristopher Presswood
Got flat tire 30 miles from home. Came in on a Sunday afternoon and was taken care of very quick. Staff was friendly and professional
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February 2023 by Patrick Bradford
A tip to save people time and effort seeking safety or emissions inspections. Their one and only state inspector is out all of the time. They also will not tell you this even if you have an appointment scheduled. You find out when you arrive. Be prepared to leave your car for a few days.
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February 2023 by C Leach
I've spent a lot of money with this place to get my cars fixed. Today will be my last time there. We ask for synthetic blend oil changes every single time and get charged for them. However, my husband called to double-check and the person who answered the phone said "oh...you wanted synthetic?" So they more than likely have no been doing that right. Also we asked them to check a couple other things when we dropped the car off and for a quote. When we picked the car up the man behind the counter acted like he couldn't be bothered with what we needed, handed us the keys, and said "I have a lot of other stuff to do". What a joke. We will be going elsewhere from now on especially since they did not give us a quote, I'm going to assume they don't care about getting paid. If I was the owner I would be embarrassed with how people are being treated.
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January 2023 by Zyra Glee
I took my SUV to get one tire replaced this morning because it was inflicted with nails but I ended up not doing business with this shop because I found the person working behind the desk not caring and only wanted to make a sale out of me.When he took a look at my car, he mentioned that my tires in the front passenger side is going bad too so I was considering getting that replaced again. After we went in, I asked him about the price for the tires and he mentioned I can do 6 months free finance for 4 tires with a $100 off for $889. Knowing that I don’t need all four tires replaced, I asked how much it cost for two and as I was talking, he walked away, went in their garage, and came back - didn’t give me the price. At that point, I asked how much for 1 tire and he mentioned a price around $289 price range.Mind you, my boyfriend and I came in a few weeks ago to get a tire replaced(different staff member) and paid way less than the man gave me as a price.At that point, it wasn’t about the money, as much as I want to get my tire replaced asap, it was worth the risk to go somewhere else where I feel respected and my car needs were cared for and addressed without trying to swing on me.
