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September 2023 by Carol Moynahan
So easy to schedule appointment, friendly staff, great workmanship. I go to Dobbs for all my car care. Great selection of tires, great warranty on their services!
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September 2023 by Karl Short
Dropped my truck off on Sunday evening with a screw in the tread and going flat. Left my keys and a note in the drop box. Waited all day Monday for them to call me. I finally called them at 5:00 pm to see if my truck was finished. The person on the phone says, ''didn't someone call you"? Your tire needs to be replaced because the hole was to big. Said they were closing soon so I had to go tothe shop on the next day to pick out new tires. I was informed that they would have to get them in from another store. Then told me they were short handed and it wouldn't be done till the next day around 1pm. So basically, my truck sat there for 3 days just to have a flat fixed. But it was ridiculous that no one contacted me on Monday in the first place. A completely wasted day. Very disappointed.
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August 2023 by Raymond Scholle
I had an accident & needed tires and complete inspection of suspension and wheels. They worked me into their schedule, worked with insurance co and kept me updated thru out the process. Excellent, friendly & timely customer service. Manager Paul offers caring attitude for customers.
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August 2023 by Renee
They were friendly and were expedient. I had planned to waste 1-1.5 hrs of my day off waiting on my car but they had me it was n and completed in 20 mins.I was grateful for the prompt service I received and will be back to this location.
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July 2023 by Dale Hart
Kind of an emergency for me. Got me in quick and the repairs were done quickly. Excellent service from the desk dealing with Paul.
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July 2023 by Simone Smalls
I love love mr Paul. I came in with trying to get a patch done to a tire and came out with all I needed done and didn’t know I needed very quickly, being a walk-in this morning. I will def come back for maintenance!
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July 2023 by Sara Novak
The gentlemen at Dobbs have always been quick, kind, and courteous. They have also always done their best to accommodate special requests like providing extra copies of receipts and tracking down hard to find replacement parts.
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July 2023 by Leon McCoy
After getting my jeep lifted I took my jeep here for a alignment. I was talked into buying their $145 "performance alignment" that was supposed to be for modified vehicles like mine. After the alignment, my jeep felt no better than before the alignment. I took it to a mechanic who told me Dobbs had never touched the cam bolt so I took it back to Dobbs who told me they had no idea what the mechanic was talking about. I ended up taking my jeep to axel boys who knew exactly where and what the cam bolt was and they aligned my vehicle the correct way! So basically Dobbs scammed me out of $145
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June 2023 by Amy Philipp
We were in a real bind with vacation coming fast! Everyone at Dobbs from Roger to John was very accommodating, professional, and courteous. After dropping our vehicle off at 7am we were able to retrieve it by 3pm! Highly recommend this store!
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June 2023 by Stacy Hess
Saved us on a holiday weekend! Had a nail in the tire and they were able to get the car in and out within a few hours. They proactively noticed I had an oil change coming up, and that saved me another trip in the future. Excellent experience!
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June 2023 by Becky Blank
Paul was very friendly and accommodating, considering that I was a walk-in. He squeezed me in for an emissions test and even had new wiper blades installed which I requested after he called to tell me the emissions test was done. Quite impressed with the service.
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June 2023 by Sue Dunham
I was in and out in less than 30 minutes. It was going to be a work in because they were booked solid. I always get great service at Dobbs. Thank you so much Paul
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June 2023 by rldyer50
Excellent service center! Fair and honest pricing. I went to Dobbs to get my 2017 Toyota tuned up and the service was excellent and the pricing was fair. This was before I made a long trip. Toyota ran fine. Before all this I had taken it to toyota dealer for service and oil change and they had told me my brakes were becoming bad and they were at 4 in the yellow range and needed service soon. After long trip I decided to take the toyota to Dobbs here in St Charles, Missouri for new brakes and pads cause I was concerned after the long trip the brakes would be really bad as given the impression by Toyota Dealership. When Dobbs checked them they could not fine anything wrong with the brakes. They found the brake pads were at 6/32 and all brake were good and that the brakes in this condition should last another 15,000 or so miles. From now on my service will be done at Dobbs. For they do not lead astray people. I have found a friend in dobbs who I can trust.
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May 2023 by Patty Runge
Dropped our car off at 7:00 am and the work was completed by 9 am . Paul was very personable and this location we always receive great service!Thanks to the Dobbs Team!
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May 2023 by Kelsey Mueller
The staff was all very friendly and helpful. They were able to patch my tire quickly, even with a full waiting room!
