FedEx Freight
Hours:
3951 New Town Blvd, St Charles MO 63301 Hours
About FedEx Freight
FedEx Freight is a large facility where visitors must be buzzed in. A guard was friendly and helpful, directing a visitor to the correct dock. Some workers are described as really great, very helpful, and willing to assist with tasks like heavy lifting, earning an A-plus rating from a first-time visitor. However, numerous reviews from drivers describe an environment of extreme stress. Drivers report feeling constant pressure from management, with a fear of punishment for mistakes. They are responsible for catching errors from the office and shippers, such as Hazmat issues, and face critical write-ups that can lead to unpaid time off. Management rules and regulations are cited as making the job harder than it should be. Drivers are written up for working too many hours, and for accidents like dropping a trailer or pulling airlines, which damages their professional record. Following an incident, drivers must sit with the same management that created the stressful rules. Dock operations are also criticized. While management emphasizes damage-free freight, dock workers are sometimes observed destroying freight by forcing it into trailers or operating forklifts recklessly. Supervisors may be notified of damage but drivers feel only they face serious disciplinary write-ups. Former drivers consistently state they experience far less stress at other companies, which also have fewer freight claims. While not all shipping damage is the carrier's fault, as in a case of broken tiles, internal practices are a concern. The overall sentiment from drivers is one of significant, unrelenting stress.
Most Recent Reviews
June 2024
We waited for a little while longer than expected then didn’t receive all the material ordered and
Then found broken tiles.. but it’s not fedexs fault
October 2023
They will NOT let you know when your load is ready. Do NOT count on them, keep calling and checking.
September 2023
My first time there and I must say omg it's really big the guard was really friendly and very helpful told me to check in by dock 18 just to let yall know got to buzzed in to get in the office really great workers and very helpful would go back anytime for delivery. Aplus
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