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December 2023 by Brad Austin
Marina has been a delight to work with at the bank. She has been friendly and nice and always provides a warm greeting.
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December 2023 by Sherry Schmidt
Our company has been a loyal customer for over 30 years. The customer service is exceptional, and we highly recommend First State Bank to anyone looking for a great banking experience. They are professional, courteous, and truly care about their customers.
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December 2023 by Carol Dalton
Hubs and I switched from Bank of America (awful bank) to First State Bank last summer and they are amazing! His business needs have been not inly met but exceeded his expectations!!Never any lines, tellers are super sweet. Inside is beautiful and has an old-bank feel.Drive thru is speedy and last Saturday I had all 4 kids in my car and the drive thru teller sent suckers to them❤️
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December 2023 by Laura Lenington
Zia was so helpful for me today when opening a new business checking account. I love doing business with this bank. Have had several loans here and plan to do more!!
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December 2023 by Ebony Johnson
The employees are very nice never had any problems with them anni been with this bank for a year now they are very excellent
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September 2023 by Robert Zykan
Every time I come into First State Bank the people are very friendly and very helpful. It’s a great local bank.
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September 2023 by Matt Schmidt
Great service ! Great local bank that I’ve been with for 35 years and won’t go anywhere else.
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August 2023 by Tony ARC
First State Bank of St Charles is the best bank I have ever worked with for my business and personal accounts. The personnel have always been friendly and professional. I feel when talking to anyone that works there that they are truly looking out for my best interest. I would highly recommend First State Bank of St Charles to anyone.
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August 2023 by Mike Tobin
First State Bank is the source I turn to for all things in regards to small business banking. I have worked with them personally in the past, and currently collaborate with them to be a resource, together, for small business owners. Our small business owner peer group meets at FSB monthly, and they have spoken to our group of small business owners- this should show to whoever is reading this that they truly care about what is going on on the lives of those who own and operate small business. Highly recommend First State Bank!
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August 2023 by Paula Hollar
Banked here over 6 years been great until recently they wont cash checks that has my maiden name on them, over the years it's been ok till now
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August 2023 by Theresa Lintzenich
Zea is a detailed and diligent bank teller. My daughter and I had an issue and she explained what was happening, something we didn’t realize. Thank you Zea for working with us and getting to the bottom of the situation!!
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August 2023 by Michael Wilson
Always friendly and ready to help whenever I have any questions or need help with my online banking. Ginny is my go to gal.
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August 2023 by Theresa Rubio
I love First State Bank and everyone that works there. They treat you like family and they know who you are when you walk in the door. So many big banks don’t know who you are and really don’t care about you as a person. I love having a “home town” bank that cares about their customers. When my mom passed away they sent my family a card expressing their condolences. They genuinely care about my family and for that I will never bank anywhere else.
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August 2023 by Joe Ancmon
Jill and her staff are probably the best bank staff our businesses have worked with.
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August 2023 by Deb H
Great customer service, I appreciate the personal attention from Jill. Friendly staff every time I come in.
