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October 2023 by Alex Wulff
I am still waiting for products that they said they ordered 9 months ago. They have promised they were ordered. They turn out not to have been ordered. They’ll promise they have now been ordered. That cycle just repeats. I would stay away and find someone that won't lie about what they do.And they now just say they were never going to place the order. After repeatedly saying they had placed the order.
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October 2023 by Alex W.
9 months ago, Hackman took my order. They have ordered some things since. Those have not been the right things. They have lied about completing my order. They have not delivered the order. Rinse and repeat. 9 months is a long time to wait for window parts.
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September 2023 by Ken B.
I honestly have never had an issue with Hackman. The front end staff is friendly. I recently went there is search for railroad ties and they did not disappoint. The prices can come steep, but their quality is much higher than the box stores.
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August 2023 by Mamadeere Chesson
These folks are so awesome i would have given them 100 stars if i could have ?, Everyone was so helpful. My husband & I had to order the materials from Florida, they were going to ship it ro us, but we decided a nice 15 hour road trip would be better. They returned emails & calls all days of the week & accommodated us with keeping the material all wrapped for our travels back. Then after we showed up even the folks out in the warehouse were so sweet got us a few t-shirts upon request of course & a hat. They were just so awesome. Could not have had a better sweeter experience with Hackmann's.Thank you all so so much
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July 2023 by Stephanie Schroeder
Catrina and Cindy were awesome! They helped us take a contractor’s deck drawing put that into an order with all the supplies needed. Catrina even made a recommendation for a new no-maintenance lattice screen that looks like it came out of Architectural Digest. Not the type of service you get at a big box store! We’ll be back!!
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July 2023 by Martha Steele
Hackmann Lumber is the Absolute Best! We reached out to them for composite deck material. Initially, we ordered from a different company because we were told the material would be available in 48 hours. When that didn't happen, we reached out to Keith who had everything in stock. We went that day and picked it all up. The Hackmann team did an amazing job loading, wrapping, and securing the boards for transport. Although we live 30 miles away, we will go to Hackmann for all future needs.Again, Hackmann Lumber is the Absolute Best!
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July 2023 by Elizabeth Holmes
They are so helpful & curious! They are your small town, I have no idea how to fix this thing, store!!!!! They have anything you would need plus some & lots of BEAUTIFUL things for your yard & home!
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June 2023 by Laurel Young
Keith Nordman in The decking Dept was wonderful. He immediately took ownership of our decking requirements. We were so impressed with his product knowledge on decking that he was able to enable us to check off a couple of decking materials that we want to purchase from Hackmann. It was quite apparent to us that Keith was genuinely interested in our decking shopping experience. He is very personable and professional.
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June 2023 by Derek Kemp
Friendly, hometown staff. I design/build a lot of decks. I send all of my customers here to pick out the colors and styles of decking and handrail systems because they have the best selection and pricing. 5 stars across the board.
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June 2023 by RON FRAUENFELDER
Terry St. Clair stopped what he was doing and gladly assisted us. He even went out of his way to go find some samples of Hardi backer, that were empty on the floor.
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December 2022 by Rosemary Doss
We had a fantastic experience with Hackmann when ordering our decking material. We were doing the deck ourselves, but needed advice regarding how much and which materials to order. Keith Boal was helpful from start to finish. I highly recommend them for your decking needs.
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December 2022 by johnny iyaoyas
I worked for Hackmann back in the early 90’s. After being laid off from Boeing Aerospace, I needed a way to support my family. Brenda, Larry, Brian and Laura welcomed me into the company with open arms. Coming from a military background, I had a lot to learn about working with civilians in a public setting. I can’t begin to tell you how well I was treated. I was trained that the customer was paramount and Hackmann was highly encouraging in customer satisfaction. I highly recommend Hackmann as a professional, family owned and operated business with the highest of my respect.
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October 2022 by Rogue One
I have been a customer for over 30 years. Super friendly and great source if you have a project large or small they are your go to place.From BBQ grills to sinks. Everything for your garden and home.Thank you Hackman for being so amazing.
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October 2022 by Wrenae Gilmer
As we struggled to get our deck done with a bad first choice contractor, the only saving grace for my sanity was the team at Hackmann and our second great choice contractor. Throughout it all, the team at Hackmann took the time to discuss what we were doing, offer suggestions and figure out what, and in some cases how many, we needed. Then they delivered it when we needed it and placed it where we asked them to. They custom ordered some items for us and got them to us quickly. It was easy to return stocked products and they even took the time to help me figure out how to send in the warranty on the products. (Who does that?!) They simply could not have been better to us.Whatever your hardware needs, whether it's lumber, composite decking, railing, nails, paint, electrical, plumbing, BBQ grills, gardening supplies, even birthday cards and Cardinals novelties, and of course everything hardware related, go to our hometown Hackmann store. You'll be happy you did.
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October 2022 by Brooke Mueth
I don't know what we would have done without the help and knowledge of the employees here. First off, the prices are the lowest around. We ordered from here even though they are quite far away from us because the prices are the best we could find and everything was in stock when others told us 6 weeks or more. Our contractors did a great job but not without making mistakes first. The Hackman employees spent a lot of time with us educating us on how the decking needed to be installed to maintain warranty, even printing out detailed instructions that we could take back to our contractors who apparently were not used to using quality materials that we selected from Hackmann's. If it hadn't been for the knowledge, kindness, and time of the Hackmann's crew, my contractors would have had me in tears. Hackmann's will get my return business for years to come.
