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September 2023 by Stefany Atkins
Great little place for all of your auto needs. I quit going to the dealer a few years ago and have never looked back. Excellent customer service, high quality work, and fair prices!
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September 2023 by Jan Lesko
I was very happy they were able to give me an appointment in a short amount of time. New customer. They were very friendly. Had to have several things taken care of. Car seems to be running fine. (Knock on wood)Service: General repairs & maintenance
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August 2023 by Stephen Woods
Was told by an Infiniti shop that I needed a new transmission at a cost of over $7000 as my vehicle struggled to climb any grade without bucking pretty hard. They said it may not even drive it they drained and refilled the transmission fluid and that the manufacturer was advising against changing transmission fluid as it is a closed system. I didn't buy into that as all fluids were eventually break down. Took my QX80 to JC Car Care and they performed a complete flush and fill ( was told that the old fluid was black and and no longer good) and drove it away with ZERO issues and it now runs like a new vehicle! I believe manufacturers warn against changing transmission fluid so the system will completely breakdown and people will either get a new transmission or just get a new vehicle. Can't recommend JC Car Care enough!!!
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August 2023 by Andrew Decker
JC Car Care North did a good job on my car, the place is clean and the staff were friendly and helpful. Highly recommended.Services: Transmission
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August 2023 by John Porter
Long overdue review, for they have been awesome for awhile. Firstly whole bunch of issues for a much more reasonable price than our last mechanic. They then fixed our flat tire for free a couple weeks later. Most recently, they got our car in a few days in before our appointment because it wouldn't start. They were able to fix it and get us going. Highly recommended.
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August 2023 by Natasha
Best mechanic service I’ve ever experienced! I was in the St. Charles area for vacation and my car broke down. This place was so kind to get me in and back on the road the next day! The customer service was amazing as well. I had told them I was from out of town and they were so kind and accommodating. They even took the time to reach out later to make sure my car got my family and I home! I highly recommend!
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August 2023 by Laura Mahnken
Unexpected issues with your car can be difficult, but JC Car Care & Tire -North did a great job of diagnosing and handling the repairs. Especially appreciated their thorough communication and follow up!
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June 2023 by Mark V.
Buyer Beware!! I booked an appt to this shop for the first time for a state inspection because they were able to get me in pretty quickly. They then failed my car inspection and stated I needed new tires - and a new rack & pinion (R&P) assembly because the fluid was low and it was "leaking to a drip" - with an estimated replacement cost of ~$1500. I replaced the tires, then took my car to my regular shop (which I should have done in the first place) and they stated with 100% confidence that the R&P was not leaking and that the car should NOT have been failed for that reason. They subsequently called the state highway patrol to have them come out to dispute the inspection results. The highway patrol inspected it, agreed it should not have been failed for that reason - and then had to go over to JC Car Care so this 'reject reason' was cleared from my inspection. Of course, I then had to then return my car back to JCCC so they could pass it since they performed the original inspection. I have NEVER had this happen to me before - so it really opened my eyes to not assume all state inspection findings are correct & valid. Furthermore, JCCC never acknowledged or apologized for the incident - their actions were like it never even happened. All in all, this was an incredible waste of my time with all these appts and they almost had me pay for a costly repair that wasn't necessary - and clearly this shop could care less.
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June 2023 by Dom
These folks came in clutch! My cars battery began to die as I was driving on the highway. Pulled over, had it towed to JC. Once I arrived, I told them I needed a new alternator, and a few hours later my car was fixed!I inspected the new part and drove my car for a bit. 100% satisfied! I depend on my car for work! If I went to the Honda dealership this would’ve costed me hundreds more. Thank you JC crew!
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June 2023 by Mark Kisla
Easy scheduling appointment, professionally, diagnosed and performed specific repair.Fair competitive pricing, and I was 100% satisfied with the work.Courteous staff .Services: Auto engine diagnostic
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June 2023 by Emily Bethel
They are always so nice and helpful when I take my car in. No matter if it is an oil change or something more complex.Service: Auto maintenance
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May 2023 by Hip S.
These guys have taken care of our cars for 7 years and they have always done a great job. The repairs are accurate and they try to get you in and out as fast as they can. One time we had a true emergency road trip and they worked us in so we could take care of our business. Another time they were swamped but got us into their other location, which also did a great job! Also, they are personable and honest. Good people.
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May 2023 by Vernon Schlemmer
Very knowledgeableVery cleanFriendlyVery happy with services.Always ready when they say it will be.Will recommend this company to friends and familyService: Auto maintenance
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May 2023 by K Lynn
Pleasant folks. Got the job done in a timely fashion. Nice to have service available in "old St. Charles" because it could be a long walk home from a place in the county. ?(Remodel looks good.)Service: Vehicle safety inspection
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May 2023 by alberto kazembe
That day in maybe 3 hours the most ..They really are amazing workers there right from when the opening of the door for you and accomodate you.Keep up the good work ..Thats how to win customers..
