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September 2023 by Jim Define
This is by far the worst car wash I had ever been to. Don’t waste your time or money on this place. The attendant gladly excepted my money but did not powerwash the front to get any of the bugs off or any part of my car before running it through. Of course the bugs were still on the car and I told him that he needs to powerwash the front. He said I don’t have to do that and I said well then I need a rewash. He smirked and said you’re going to have to pay again. I said absolutely not. I just paid you and the car is not clean at all. What car wash makes you pay again after a lousy wash? There are way more car wash places near by and I wished I would of chosen another one. This place won’t be in business much longer due to the terrible wash and customer service.. Avoid this place.
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September 2023 by Emelya Gipson
I normally don’t write reviews, but this carwash is awful. It sucks because this one is walking distance from my house & is convenient if I want a carwash or a vacuum fast. The thing is though if you go here, you leave as if you had nothing done to your car. Half of the time the actual carwash itself is broken, one side doesn’t work, and you leave with your car still looking dirty. The vacuums never suck anything up at all.I stopped by this morning on my way home because all I needed was a quick vacuum… the vacuum was literally falling apart, it wasn’t sucking up any crumbs, and overall didn’t work. This is the worst carwash! It is much more worth while to travel a little farther & go to the nice carwash on First Capital then waste your time here. It’s been like this for years & is progressively getting worse.
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July 2023 by Paul Wh
Paid for a medium priced wash and it started well and then the conveyor stopped moving. I was unconcerned and took care of some thing on my phone that needed attention. I looked at the clock and realized I had been sitting in the wash not moving for 10+ minutes. I was startled and glad that I didn’t have any urgent business. Eventually an employee came and restarted it but did not contact or even look at me. I prob won’t visit again.
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June 2023 by Allyssa Miller
Thanks Gina!Even though the carwash needs some TLC, I come here for you. Your energy is dope & appreciated.
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June 2023 by Mr. Paul Davidson
Terrible wash on page street on overland MO. I bought unlimited wash and used it one time only. It left scratches on my Mercedes Benz, left a haze over entire car, only 1 vacuum worked the one for the driver side. Couldn't vacuum the passenger side. The wash used to smell good with all the soaps etc. Now at the end of the wash it doesn't have a good smell I think they are washing cars with recycled dirty water. I had to get car washed at another car wash not zips and then hand mcquire wax the car to get the shine back that the car had when I came in originally. Shame on the owners for even taking people's money, this should be shut down! Anyway I just wasted $30 for just 1 nasty wash and I will not be back at any of their locations, I scared to see what would happen to my car next time .
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June 2023 by Brittany Thelen
i took my vehicle through the car wash and there is dust still on my car. it didn’t clean it very well at all. also the vacuums don’t work at all.when this place was martian it was perfect, since they changed it’s been horrible.Services: Auto detailing
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May 2023 by Brianna Johnston
They never have team members on both sides to do a manual spray for both sides of the car prior to entering the wash. Sucks because half the time, I feel the need to go through a second time. The vacuum area is set up too wide so there is not a hose for each side of the vehicle. With the new car washes being put in all over, I will be going elsewhere.
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April 2023 by Veman Ismail
If I could give it zero stars I would. You would think my car didn’t even go through the wash. Waste of $20. Employee stated that management is aware that there are issues with the wash. All the windows on the passenger side and rear window still had dust and dirt on them. Front bumper was barely cleaned.
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April 2023 by Brent Dottle
5:30 this morning next to my houseVid is sideways. Crank up the volume.Don't appreciate this. Learn some courtesy.
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February 2023 by James Moser
They're very reasonable and respectful. I had a nice run in also with the employees I'll never forget Mr.Miller, Lawrence as well Mrs.Gina I love this wash & it's services. I will most definitely be back, no other car wash is for me. Thanks for all the help and great quality service.Services: Vacuuming
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February 2023 by Alex Burbank
I arrived with a membership and it didn't read my RFID tag. The lady that came over was told me my tag didn't matter and then asked for my name in the system in a huff. So she stormed away, rather than coming out and apologizing for the inconvenience she remotely entered a code for a basic wash (mind you I pay for the fancy one lol) the guy in the bay didn't prep my car at all, he was too busy giving me a dirty look.Most Zips are great but the service, vacuums and, wash it's self are old and definitely sub par.Service: Vacuuming
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January 2023 by Marcus R.
When they switched over to new payment system after being closed down for a week they started double charging me 14 for the original and 20 for the new price. I contacted them a few months later asking for a refund and they said oh we will just give you a fw months free. Well that never happened. no refund ever or addition of months as they kept chaging still double.Then i said fix it or i am doing a chargeback. They said we are canceling all future payments and deal with the bank on your chargeback.
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January 2023 by Paige M.
The first time getting a car wash in my brand new 2023 Honda this car wash scraped my rim and did not clean the outside of my car. I then called the customer service (leavening the lot not even 1 yard away) it said the return to the location it happened. I then return the manager then states she can't help me cause I left the lot but when you look at the cameras there is no way could I have done any damage to the car.
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January 2023 by Alayna Grinnell
Just came the this car was for the first time! After I immediately signed up for an unlimited wash membership! Laurence was so friendly as well as the rest of the staff! At this was they have vacuums, towels, and glass cleaner for you to use which is so convenient! I’m happy to call this my car wash!Services: Vacuuming
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January 2023 by Michelle L.
This car wash was no Bueno! It turned warm after the 2022 holiday blizzard and everyone wanted a car wash including myself. Their most inexpensive wash is now $10. I think that's expensive considering... The wash didn't dry anything. I mean not a thing. It whipped the water all over my car so it looked like I drove through a tsunami. When I pulled over to use the vacuums after most of the spaces were filled. I tried TWO different spots and the vacuums for those spots were out of order. I would never go back.