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January 2024 by Joe Hunter
From my initial phone call until the time the truck was picked up the associates were very professional and knowledgeable.also I was kept me informed about price and timeframe.
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January 2024 by Nathan Lowry
I was extremely satisfied with my experience at this Plaza Tire location off of Old Hwy 94. I had just gotten off work and realized my tire was almost flat and they were able to get me in an hour before they closed. They not only inspected my tire but were able to replace all four tires before they closed and were extremely kind and understanding the entire time. I cannot recommend this location and their service enough!
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January 2024 by Layna Wright
Plaza tire has always offered us good service. I feel like they are trustworthy and open about what needs to be done and what can wait. They have always done great work and do it in a timely manner. The service today was super helpful and done very quickly! They did what needed to be done and didn't try to squeeze extra money out of us but we're very professional and kind.
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December 2023 by Ryan Blankenship
Plaza Tore on old 94 in St. Charles always does a great job of not putting you off 2-3 weeks for service. Every time I have gone, they continue to do their best to get me in and out in as best they can. On top of this, they take the extra step to visually show you any diagnostic issues they find with your car. They don’t pressure you to buy, they simply informed me of the cost for repairs and let me know the long term consequences if I didn’t get it fixed sooner rather than later. This is all that we hope for out of a vehicle repair shop; fair, honest, open, and timely service. I would recommend this shop to someone needing ANY car repair. Not just tires or oil.
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December 2023 by erin grondine
Everyone at Plaza Tire Service was extremely helpful. We were in a hard situation and they got it all figured out. Michael's customer service was exceptional. He went above and beyond to help us figure out the snap finance. My husband and I thank you all so much.
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November 2023 by Tom Norman
Technition Dragging Feet: I needed a Missouri Emmision and was required to make an appointment a week in advance. I arrived 10 minutes early and the technician took my car in 10 minutes later. Pizza came in for the guys and they had lunch, no biggie. After 50 minutes, no one was working on my car and it was sitting with the headlights on and I inquired how much longer. The manager went to the garage and within 3 minutes the tech pulled it around. The time stamp indicated it had been done for 20 minutes while I waited. I would have been there longer if I hadn't spoken up. I appreciate the manager getting the car when I inquired, but the tech should have brought it around when the work was finished on a waiting customer who had made an appointment.
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November 2023 by Lucille Turner
I would highly recommend them. I’ve had nothing but good experiences from them my first impressions of them was friendly, happy, and helpful. They go above and beyond for their customers. Thanks For All You Do Plaza.
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November 2023 by Dan O
Excellent seevice,Excellent price!Did what they said incredibly fast. I had an amazing experience. The gentleman working the front desk was fantastic, ty
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November 2023 by Erick Graefen
My wife brought our vehicle in with a tire that had gone flat. They got her in at the end of the day without complaint. They took care of the issue, and got her back on the road. Awesome customer service!
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October 2023 by beiyi lin
I have been using this tire repair shop since I moved to St. Charles. I have had four new tires replaced, dynamic balancing, wheel alignment, tire repair and other services here before。 All at fair prices, good quality, and fast and convenient! Today they helped me repair the tires of my Porsche SUV again. Thank you for providing quality and convenient services to the area! This is my only choice! You won't be disappointed by choosing them.
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October 2023 by Amy McCarthy
Shane was very helpful and positive! My daughter was getting her first car inspected and all that goes along with it. He made her feel comfortable and eased her worries. Plaza Tire did all work efficiently and cost effective. Very satisfied with everything.
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October 2023 by Patty Timmermeier
they were quick to get me in on a Saturday morning needed four tires dismounted and remounted with new tires did not purchase my tires from them but they did an excellent job on the installing them balancing them and replacing valve covers and had my car back within 4 hours
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August 2023 by Jonathan Boyce
Plaza Tire has always been reliable and responsive for us. In our experience, they have always been honest and upfront if my car needs anything, and they have not tried to sell us anything that wasn’t needed. The staff is always professional and courteous and they do their best to take care of us - even in a pinch. We will absolutely continue to use Plaza for our automotive needs.
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August 2023 by Susan Sexton
I bought two new tires for my riding lawnmower and had to have them installed. John Deere said I would have to leave them and it would take about a week to do this! They were so backed up! He recommended Plaza Tire Service. I took them over to Plaza Tire Service and they had them done in 30 minutes! The customer service was awesome! Very professional and friendly. He even carried the two tires out for me and put them in my trunk! I love this place!
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August 2023 by Marcia Rolfsmeyer
I want to plaza tire today for an oil change and emissions test. They were very courteous, efficient and prompt. They even have a waiting area, this is definitely a plus when you don’t have a ride. Thanks for great service.
