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December 2023 by Stephanie Price
There was no one at the register upon me entering the store. There was not one but two cashiers, and I was not greeted coming into the store...I had to speak to them first before they spoke to me...wow... where is the customer service.
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July 2023 by Alyssa Wilson
Workers were not helpful didn't have needed products
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May 2023 by Kylie Mills
Kat helped me today and was so helpful and kind! As are all the girls that work there, I’ve never had a bad experience and I spend way too much time in there haha.
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November 2022 by Ron W
I would highly recommend that if you need any beauty supplies that you go to Amazon, Beauty Depot, Walmart which all 3 company's are cheaper and stand behind all their products including their clippers. I bought a Wahl 5 star balding clippers at the st.charles Sally Beauty Supply which were defective as soon as I got them and I called them immediately right after trying to use them and was told that they will not refund the clippers that have been opened. They were opened prior to me even buying them, the empty box was on the shelf and the clippers were in the back room. Who knows, they could have been dropped in the back room causing them to be come defective. The 3 places listed above all sell brand new products and they also stand behind all their products and are much cheaper. Even buying directly from Wahl professional products is cheaper. There are many other places that sell beauty supplies that also stand behind their products and they will be cheaper. I try to support local businesses, but not the ones that won't stand behind their products nor willing to work with their customers.
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October 2022 by B.C.T. Blazer
I would highly recommend that if you need any beauty supplies that you go to Amazon, Beauty Depot, Walmart which all 3 company's are cheaper and stand behind all their products including their clippers. I bought a Wahl 5 star balding clippers at the st.charles Sally Beauty Supply which were defective as soon as I got them and I called them immediately right after trying to use them and was told that they will not refund the clippers that have been opened. They were opened prior to me even buying them, the empty box was on the shelf and the clippers were in the back room. Who knows, they could have been dropped in the back room causing them to be come defective. The 3 places listed above all sell brand new products and they also stand behind all their products and are much cheaper. Even buying directly from Wahl professional products is cheaper. There are many other places that sell beauty supplies that also stand behind their products and they will be cheaper. I try to support local businesses, but not the ones that won't stand behind their products nor willing to work with their customers.
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August 2022 by Andrea Dill
Never have anything on sale in stock. If you go on website says they have it, order it, then they cancel order and say they don't have it. To time consuming.
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August 2022 by isabel rose
the BEST Sally’s with the BEST staff. super super nice and will actually give you the right advice instead of trying to sell you on stuff you don’t need. love the girls there!!!
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June 2022 by Jean Montgomery
Their employees are helpful. I'm glad they sell Mane and Tail lotion and shampoo and Morgan and Taylor nail polish.
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October 2021 by Debi Marshall
The staff is always so helpful. Store is stocked and clean. I'm always greeter with a friendly hello. Would recommend.
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June 2021 by Mrs Samantha Ellis
I went in and did bit of shopping ?I spent $35 and they expected me to buy a bag. So I happily carried my things to the car in my hands. I won't return.
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April 2021 by Vicki Gill
Not crowded, friendly staff. Easy to find what I was looking for.
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April 2021 by Cierra Hyatt
Went to the store looking for a leave-in conditioner that wasn’t thick. Every question I asked was answered with attitude and the woman acted like I was stupid. Obviously I’m asking questions because I’m uneducated on the matter and I shouldn’t be treated like that. Left empty handed. Would give no stars if I could.
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March 2021 by Rebecca Shaffer
Rude staff.
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January 2021 by Kyva Schumacher
Very helpful my hair looks great
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May 2020 by Jose Lardizabal
I went to this store last year and told the lady behind the counter that I wanted to look like I picked up women and tied them to the railroad tracks. Without breaking a sweat, she led me to the men's section and sold me a small jar of beard wax.Now all I need is a top hat to complete the look.