St. Charles Pool & Spa is a family-run business that provides reliable and friendly water treatment, chemicals, equipment repair, and pool service. Customers appreciate their professional and honest approach, with staff who take the time to explain and guide them through pool opening, closing, and maintenance processes. The team is known for going above and beyond, helping with issues like pump repairs, saltwater installations, and fixing equipment such as robot vacuums. They are realistic and transparent about parts and costs, offering solutions and advice to save money. Many reviews highlight the staff's knowledgeable and caring attitude, making customers feel supported and valued. The store is well-organized, fairly priced, and committed to quality service. Despite busy summer seasons, the staff remains helpful and attentive, whether in-store or over the phone. Customers have experienced better water quality and less trouble with algae and pool issues since working with them. Overall, St. Charles Pool & Spa is highly recommended for pool supplies, maintenance, repairs, and expert advice, with many praising their integrity and dedication to customer satisfaction.
glad we made the change to them caring for our pool
June 2024
Very fairly priced, excellent service and just generally good folks. It's nice to GET GREAT support and be able to GIVE GREAT support to locally-owned business!
September 2023
I’ve been using St Charles Pool and Spa since 2013. I trust them, they have fair prices, and I would (and do) highly recommend them to anyone who needs help with their pool.
