St. Charles Pool & Spa is a family-run business that provides reliable and friendly water treatment, chemicals, equipment repair, and pool service. Customers appreciate their professional and honest approach, with staff who take the time to explain and guide them through pool opening, closing, and maintenance processes. The team is known for going above and beyond, helping with issues like pump repairs, saltwater installations, and fixing equipment such as robot vacuums. They are realistic and transparent about parts and costs, offering solutions and advice to save money. Many reviews highlight the staff's knowledgeable and caring attitude, making customers feel supported and valued. The store is well-organized, fairly priced, and committed to quality service. Despite busy summer seasons, the staff remains helpful and attentive, whether in-store or over the phone. Customers have experienced better water quality and less trouble with algae and pool issues since working with them. Overall, St. Charles Pool & Spa is highly recommended for pool supplies, maintenance, repairs, and expert advice, with many praising their integrity and dedication to customer satisfaction.
I called them to ask about our sand filter and Andy gave us solid advice saving us time and money! We appreciate their help.
May 2026
Can't say enough good things about St. Charles Pool and their staff. Everyone is ALWAYS super helpful, kind and go above and beyond to help whether it be in the store or while they're servicing my pool. Highly recommend!!
May 2025
glad we made the change to them caring for our pool
