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March 2024 by Kena C
I ship packages frequently. For convenience and the sake of time, I could place them in the drop off bins but prefer to stand in line (if there is one), have them scanned, and receive a tracking receipt. I usually get checked out by Breanna aka Bre, who is an absolute pleasure. She provides great customer service and is always incredibly helpful.
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February 2024 by Brandon
My mail is never delivered
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February 2024 by Yolanda Hickman
I checked my ID from two days ago as I haven’t received a letter yet to date I have not received it! I called the po talked to Christian and asked him to get in touch with the carrier he then proceeded to tell me the mail isn’t sorted there but downtown which I already knew! He told me he still had to explain to me that it wasn’t their fault! Too funny! I just want my letter! He wanted to explain this to me but he failed to give his name as answering the phone! Funny how important things are left out but you want to put the blame on the plant for my mail piece! How horrible! This company has mailed out twice before and I never get it I’m clearly looking at the informed delivery item on my phone! Ver sad!
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December 2023 by Jessica Illert
Easy to find and clean.Was picking up a lost package. Christian J. couldn't be nicer. He called me about my lost shipment and allowed me to come pick it up.I realize that postal work can be a thankless job so please be nice to your local carriers and people who work inside the office.
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December 2023 by Deo Xysmon
I’ve had to make several trips to this Post Office because the person who delivers our mail do not attempt to get out of their vehicle to deliver mail that needs signatures. This has happened five times. Those delivery had tracking so I stayed home to receive them but no one rings the bell. They just leave a note in the mail box saying there was no one home which is a lie. This is lazy. But when I do come here to pick up my delivery, I always gets stuck with the lady who does not seem to know what she is doing as she takes quite a bit of time to work the computer. I’ve also addressed why I’m there but they have not done anything about it.
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December 2023 by ryan T
horrible shipping prices and shipping delays. Probably easier to deliver packages on ur own than use USPS
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November 2023 by Jennings R.
Not sure about the qualms of the other reviewers but I was given help promptly with my package and the ladies behind the counter were kind and friendly!
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October 2023 by Wayne Cogswell
Only time a letter sent priority has been lost was through this facility.What's the point of a tracking number if you don't bother to scan it in.4 days after it was supposed to be delivered all they could tell me was it was "somewhere" but no one knows where. Since it's Priority and not Express, they don't guarantee delivery, so tough luck I guess.It wasn't even going that far. Just a PO Box in St Louis. How do you lose an envelope that's just going across the river?
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August 2023 by Shari M
Everyone was very nice. The two ladies work in the counter greeted every person with a hello.
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July 2023 by Michael More
Waited in a long line just to be told they were out of money orders. How does a post office run out of money orders?? Unbelievable. At least put a sign on the door so people don’t waste their time!!
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June 2023 by Cody Bingaman
I’ve never had a problem at this location. Don’t know why so many people have issues here.
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June 2023 by Ryan Joyce
The service at the bar was excellent, and the drinks were good.
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June 2023 by Ebony Jenkins
This is by far the worst service I have ever received. And I feel extremely discriminated against this postal office has been returning my mail even though my name is in the mailbox along with my family members that live in the house and we have not been getting our mail for months. I moved here from Minnesota and I've been slowly transferring all of my information over and all of these companies including my church that is St Louis based have been telling me that they've mailed things months ago and we've never received it. It took my church showing me the piece of mail that they wrote return on to know that this post office was not giving me my mail. I know that it's a federal offense to interfere alter or open someone's mail so I need to know who can I talk to above their office to get this rectified? A few items my tabs from Minnesota that were $300 never made it to me they verified they mailed it and verified my address was correct. My bank mailed me a replacement card verify the address I never received the card. Please explain to me what type of establishment is this that allows people to play with your mail that is federally covered? Something needs to be done and I will find out what that's something is!!! Zero stars if I could.
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April 2023 by tionne taylor
I talked to two different people who were both rude. I tried explaining I got mail here a few days ago so why would I assume they deemed my house vacant and now I missed two packages. No help at all and the lady tried to not only make me feel stupid but would not help with my missing packages. 0/10
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April 2023 by Kim Meyer
Mailed a certified letter on Friday morning. The tracking showed it stayed at this facility until Thursday of the next week. It's Friday now and is in transit. Might make it to its destination Monday. Wow, first class....this is Horrible. We paid for certified mail to watch this letter sit at this facility for almost a week. Embarrassing.
