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May 2022 by Bryan Doehring
Had what I needed. They are a major storge rentals more than a uhaul. No uhaul pros there you on you own if towing a vechal behind you. If not familiar with them before you get there you may be there asking for a plug for lights and they give it to you and not sure if that was right or not. So be prepared before you get there.
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October 2021 by Spencers
Recently I rented a U-hual truck from this location (St. Clair Storage). My reservation included a 20' truck, furniture dolly, and 3 dozen furniture pads. When I arrived for the pick up, the location had NO furniture pads. When I told the woman at the counter she said "you can reserve anything you want, that doesn't mean we have it." Her tone was so callous that I was just beside myself. When I asked why no one had called or emailed she just shrugged her shoulders. Luckily, I was able to drive to another location to get furniture pads, but that was another hour out of my already busy day. Very frustrating experience. I will never rent from this location as the employees just don't care.
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July 2019 by Cassie Hendrix
Whole experience was frustrating. After booking the truck, I received a call 2 days later saying that the place I booked it at didn't have any trucks which I was frustrated but understood and we had to drive an additional 20 minutes out of the way to pick one up which they compensated the mileage for rightfully so, but I had wanted to get started at 8 am and had to push back the pick up time to 9 am due to the new place not opening until 9, when we got there the front desk lady was not "mentally checked-in" and asked us to wait, 25 minutes, and then she would help us. We had already had to push back the time we could start and then had to add an additional 30 minutes because someone wasn't ready to work yet.
