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October 2023 by ethan morrison
It's been about 6 months since my car was repaired from this place and I'll say they did a great job with the actual repairs and even dropped me off at my work when my car was delivered and picked me up when the car was done. The panels all line up perfectly and the paint was beautifully matched and blended. The only reason why I'm subtracting a star is for multiple little things, the biggest reason is because they could not track down a part ( a panel for the wheel-well) so the car was drivable when done. Said the part was on perma-backorder. Told me when I call to get my car detailed in 3 months the part will be waiting for me. I called in 3 months later asking about the part, the receptionist said they'd call me back on the info pertaining the part. I waited another month for a call back to no avail. I decided to look for the part myself on the web and was able to find it within 5 minutes, I ordered it and installed it myself. They did a VERY GOOD job with 99% of the car but with that last 1% I kind of ponder if they fed me a line to keep me happy. Overall they did a great job and great work so 4 out of 5 stars
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October 2023 by Dawn James
I chose this business to repair my car bc they had a high customer service rating! It was certainly a mistake! They have been one of my worst nightmares! I don't have time nor do I want to get myself worked up so I won't go into detail about what a horrible experience this business has been! But I will say this.......I have not a good word to say. My car was hit in Jan. This is Sept & my car us still not fixed properly!Services: Painting
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June 2023 by Angie Scheel
Did the estimate the same day we went. Nice to deal with and help thru the insurance claim
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May 2023 by Brook Byrd
Good work on paint and replacement panels. Not so good hail damage repairs, still have several areas of noticable hail damage.Service: Body & Trim
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April 2023 by Jeff Leith
I could write my own five star review, but you can just read the other five star reviews. They all say the same thing, and that's what I would say, too.Services: Body & Trim
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March 2023 by Mark Wise
I took my 4Runner to get some work done this past week. Complete Collision Center did an outstanding job. I am very happy with the quality of the repair and the customer service.Service: Body & Trim
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February 2023 by Danielle Ray
Best experience ever getting my vehicle repaired! Erica found a tow truck to bring my vehicle to the shop (when the insurance company couldn’t), they coordinated with my insurance company every step of the process, set my car rental up, sent update texts about the progress & finished a week early!! Erica even met me on her day off so I could pick my vehicle up. My equinox looks better then new & Complete Collision is a 5 star business that goes above and beyond for their customers which is a rare quality to be found these days!!Thank you Complete Collision!!Services: Body & Trim
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November 2022 by Dawn Wion
Amazing work, great at updating you on timeframe for things to get finished. I know they will put quality parts on my vehicle, would highly recommend them to anyone.Service: Body & Trim
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November 2022 by Larry & Judy Brown
Angel & Seth were great to work with. Customer service was exceptional & they were great at keeping me informed of progress.Services: Body & Trim
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September 2022 by Scott McWhorter
Was very thorough on what needed fixed, how it was going to be fixed, how long to expect the repair to take, and was given updates through out the whole repair. Would recommend to anyone for repair of their vehicle.Services: Body & Trim
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September 2022 by Erin Strange
The whole process of getting my car repaired was made extremely easy thanks to Angel at Complete Collision. He also went above and beyond to accommodate me, when I could not pick my car up the day it was finished. Definitely not something he had to do, but he did it with no questions asked. I would rate 100/10. Great experienceServices: Painting
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August 2022 by Deanna Jopling
Very happy with my service with St. James auto collision they really go above and beyond when it comes to the work being done and the customer service. I left my card key in the vehicle for my gate the secretary offered to meet in my town so I could have it back right away!! I’m a single mom with 3 kids and helped me with my rental so I could make it to and from work. I’m not sure what I would have done had they not helped me out. They will keep you updated on where your vehicle is in the process and are very precise and knowledgeable on what they do. Very happy customer right here. Thank you St. James collision everything is very appreciated!!Service: Body & Trim
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June 2022 by Laura Riggins
Angel worked on my Toyota Camry after an accident awhile back, and he and the staff were amazing. They worked with my insurance company and I'm very grateful for the work they put into it and the price I paid! 6 out of 5 stars if I could!
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May 2022 by Erin Davis
The whole process of getting my car repaired was made extremely easy thanks to Angel at Complete Collision. He also went above and beyond to accommodate me, when I could not pick my car up the day it was finished. Definitely not something he had to do, but he did it with no questions asked. I would rate 100/10. Great experienceServices: Painting
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May 2022 by Jen Menold
Very friendly people. We took our car in to be fixed and when we got it back they had done a complete detail inside and out. It look amazing. Their was also some forgotten money in the center console and it was still there when we got it back along with all the random change that was scattered in the floor. Very honest and trustworthy people. I will highly recommend them to anyone around. A big thank you for all you do ?
