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“Husband was talking about a tool he wanted. I had absolutely no idea what it was, but I went in and the guy working was super helpful. Got home and it was exactly what my husband wanted.”
“Chris was phenomenal! My dad and I were driving his car cross country, and his front headlight cover came loose. Chris stayed past his shift, supplied us with light to see in the dark, and helped us tremendously. Excellent customer service! Thank you, Chris!”
“This will be my go to place from now on! Hopefully I won't need them though! Tory kept me informed every step of the process giving me the lowest cost working options for repair. The guys did a fantastic job on the car and she looks brand new again! I appreciate you all so very much!!”
“I had to change my stubborn headlights I did one side but struggled with the other and a young gentlemen with no hesitation came out and helped me finish the job. I forgot his name but I do know we both agree that chevy headlights sucks. Thank you so much for your help!”
“Showed up at close, which was really rude of me, but the staff was very nice and helped me get my gas cap and got me on my way. They even had one other person come in during my stay and it was all smiles and genuine hospitality. Very rare, especially since we were in after close, so thank you very much. The employees are doing an excellent job. 10/10 would highly recommend.”
“Our service engine light came on our Ford F-250 truck while traveling down 44. Although service was busy , Jaimie offered to do what he could to get us back on our way !! Great job and way to go the extra mile . On the road again”
“I would give 6 stars if I could! On a road trip from Illinois to Texas, our check engine light came on. With it being Memorial Day, every mechanic that we called was closed for the holiday. We stumbled upon Mad Hatter Performance and gave them a call. Geoffrey answered and said they were closed but he would be willing to help us out. Him and his son spent their afternoon off working on our vehicle and got us back on the road. He even messaged us later to make sure we made it home alright. Stand up guys who were very knowledgeable when it came to getting what we needed. Couldn’t recommend them enough.”
“Service department personnel are extremely professional and helpful. Pricing for diagnostic that doesn't require any disassembly or find anything is quite high.”
“We've been quite literally spinning our wheels in the hunt for the perfect vehicle, overwhelmed by online options without seeing in person, so decided to swing by here on a whim. Next thing I know, Jessie is taking us in like we're family and, we also joined the family thanks to her! I truly can't express how easy this process was. I think the longest part was waiting for the printer! Absolutely phenomenal experience, fantastic people, not once did I feel like I was a bother, asking too many questions, nothing of the sort, I truly can't express how grateful I am we landed in your lot! Thank you again!”
“I called them with some really off the wall questions and they were patient and thorough with their answers. They took the time to research several product options for me and were very detail oriented.”
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“Absolutely the best service all around that we’ve had in a long time. We hit a deer so we went through our insurance company, they recommended Joes so they sent all our info to Joes then Joes contacted me and it was the smoothest and easiest thing I’ve ever done. Through the whole process they stayed in contact with us and fought for us to get the new parts our new truck needed. They even went out of their way to help us with our rental. We’ve decided whatever our truck needs in the future we’ll take it to back to Joes.”