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July 2023 by Gary Powers
Went to go get my wife a new phone. Picked out a phone, case, screen protector. The phone case continue to ring up not in stock so the young man that was helping us got a hold of the store manager who told him to enter a number that brought up the phone case. It rang up as $200 and they discounted it $175 so that it would be a $25 phone case however we were charged $16.42 tax on a $25 case. When we asked to be charged the correct sales tax the store manager stated no refunds and continued to repeat no refunds even though they had no signs posted stating no refunds. She stated she would refund the money for our phone but not the case. We weren't asking for a refund on the case we were asking to be charged the correct sales tax for the correct amount. All buyers please pay very close attention to your receipts when going to this store. My wife and I will not be returning to this location again.
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July 2023 by Made By A Powers
Poor management! buyer beware. Keep a close Eye on your receipts. We love our cricket service. But we'll never visit the store again.
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November 2022 by Warren Overman
They were awesome helping me. I can't thank them enough.
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November 2022 by Mark Dean
Holy crickets Batman... Mickel knows what he's doing. Great experience switching phones and service. Well done.
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October 2022 by Beth Beck
Ariana and Mickel has great costumer service...very helpful!!! Highly recommend to switch to Cricket in MO...Thank you guys!
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September 2022 by Terrie Shoemake
Gracie went over beyond to help me! She’s very knowledgeable and personal. Very kind and patient with me. I had a lot of questions. She made my switching from Verizon easy and pleasant. If I ever have any questions I will come Cricket to talk to her. I’m extremely satisfied with the service I received from her.
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September 2022 by Fred Newell
I'm very grateful for the young lady with the curly hair, she was very helpful to me today as we spent over an hour working on my phone. She taught me a lot today, was very patient and very polite with me. I highly recommend her service.
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August 2022 by sue tilton
Gracie is a great employee and super nice
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July 2022 by Bill Crossland
Mickel was awesome and I definitely needed his help tonight providing service upgrades for our account
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July 2022 by Tammy Bright
Fabulous experience
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June 2022 by Francine cato
Bad mangement
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April 2022 by Jacob Wilson
Mickel Boone was an excellent help to me, he went the extra mile to help me with auto bill pay and saved me some money?. Thanks for the awesome service yall!
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April 2022 by Lindell Smith
Mickel done a superior job.top notch so happy with this phone
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April 2022 by Mickel Boone
Amazing location and Staff!!
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March 2022 by Linda Donaldson
Mickel Boone, was polite answered all my questions, and made sure I was taken care off at every corner, will be back because of him.