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“I had a fantastic experience at this AT&T store! The staff was super friendly and helped me find the perfect plan for my needs. Definitely a great place if you're looking for reliable service and support!”
“Jae at Boost Mobile of St Robert is an absolute rockstar. Could not use my phone at home at all and she did all the work, and got me Mobile again. SHE gets 5 stars.
Now, the customer service side? -50 stars. Awful. Horrible. Rude. Unhelpful.
Honestly, just give Jae a huge raise and let her be your new customer service representative for this area because she is amazing. And the rude people at customer service should absolutely be terminated.”
“I came in not expecting much help because of past experiences. But i was greeted and met the new DM was amazing Caitlyn! She helped me so much! I'm autistic and have trouble handling things or understanding. She calmed me down and walked me through things every step of the way and it was very calming for me. She made the process easy, reassured me I was okay and just made me feel normal!
She made me want to give this store another shot! Thank you so much!”
“I don't normally do reviews, however Ms. Taylor from T-Mobile provided the best assistance to date. Ultimately was comfortable, heard, and most importantly received prompt responses that showed genuine concern for my situation. Thank you very much again to Ms. Taylor.”
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“Worked with Felicia to set up a new phone line. She was awesome. Her coworker (wearing a hat and hoodie) was awesome as well and I watched them show great customer service to every customer that walked in.”