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February 2024 by john singleton
Fantastic customer service, repaired a zipper for me in record time!
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January 2024 by Russ Sadler
When the service was this good, you just have to give a review. I dropped off my cowboy boots to be resoled. The craftsmanship is top notch. The cobbler also buffed the heels to make them look brand new again. I was so impressed when I picked the up that I took the boots I was wearing off my feet to have the heels replace. The staff was so nice and very friendly. You won’t be disappointed with their work!
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December 2023 by Elena
Excellent! Reasonable prices, quick turn around , polite staff. My favorite shoes look great!
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August 2023 by David Berg
They resoled a pair of handcrafted leather boots I thought were beyond repair for what I thought was a great price. 4 months of mud and dew later all seams are still perfect.
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July 2023 by Dot Flory
I can't say enough good things about this local family business. They are knowledgeable & do quality work. My repaired shoes are better than when I purchased them new!
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May 2023 by Andrew Sadl
Efficient, skilled, honest, and friendly. I had a resole done on my boots and was contacted when the cobbler found a factory defect in the stitching. He was upfront and honest, included pictures, and allowed me to decide if I wanted to put in the extra money to correct the issue. Boots came back looking like they were out of the box. Best shoe-repair in STL and fair prices. This is a family business, and I encourage everyone to give them their business.
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March 2023 by K H.
Warm, friendly, professionals are what you'll find when you enter the business. They were kind and caring while trying to help me rescue my old, favorite purse. Spent several minutes experimenting while trying to match the color, being very patient testing color combinations like an artist to make the best match. I'm so glad I found this hidden treasure and will certainly go back again.
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February 2023 by Theresa Pawlicki
Sappington Shoe Repair saved my night. Hours before I planned to be on the dance floor with my husband, I discovered the heel caps on my tango shoes had crumbled. I was able to get the caps replaced and had a nice chat with the store owner while I waited.
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January 2023 by Alpha
Listen, if your wanting to get any repairs made to cowboy boots, this is the place. I brought two pairs into these folks. I had them touch up the leather and add more durable, extreme soles. They exceeded my expectations. It's actually been 3 years since going here and still, the soles and integrity are holding up swimmingly. So again, drop your shoes off and let them work their magic.
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September 2022 by Hiawatha Jones
She pulled the sole off every pair of my shoes to charge me $36 to reglue them on top on $22 to replace the heel
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July 2022 by Stephanie McBeth
This place is awesome! I’m visiting from NC and needed a quick shoe repair, and they came through for me! Right on the spot, while I waited. Very nice family./family-owned business. Great customer service. Reasonable prices. Thank you so much!
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July 2022 by Renee I.
Name says shoe repair but they also will help you out with leather purses. When I called to ask if they did purses the lady was very informative. Basically said that often times replacing the very long strap of a cross body bag can get expensive so she offered suggestions. I ended up taking another purse in for them to re-glue the strap. They have a minimum $15 charge for purses which is clearly posted and she told me that too. They also got my purse done much quicker than promised date. They are very Covid aware here too so they require masks inside which I am just fine with.
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March 2022 by Rader S.
I used to use a cobbler who had been in business for years. When he retired I struggled to find a skilled cobbler. I found one place in clayton/ladue but the owner was like the soup N*** except for shoes. I recently found Sappington and was relived when I stepped in. It has that old school, legit feel. The owners are super nice and very good at what they do. They make you pay in advance because some fools actually never return for their shoes. I was fine with paying in advance. I was given a date to come get them but they called me much sooner to tell me that they were done. I was told that they would be polished also. When I picked them up they were polished but not the way I polish my shoes. That's ok. Most people aren't fanatical about a spit shine like I am. I hope Sappington shoe repair doesn't go anywhere. I highly recommend.
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March 2022 by Kathryn Topping
I love this shoe repair shop. They have been fixing my family's shoes for at least 40 years. We didn't need them often enough to contribute much to their income, and I was happy to see them staying put year after year. They do great work, including on Birkenstocks.
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November 2021 by Justin Blunda
They were fast, friendly, and most importantly performed quality work! They resoled my boots with using a different style sole for better traction over the original.
