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December 2023 by Randall Mars
$20 extra for the interior cleaning and all you do is vacuum? Not wiping anything down at all?Ripoff ????
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October 2023 by ExecutiveProducerJwha
Ask manager for help and he said no and said if I don't like racism In Mo please move (he meant to Africa) by far the rudest car wash I've ever frequent
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July 2023 by Jeffrin Johnson
Heres the result after a 22 dollar car wash. It didnt just leave swirls, the brush they were using scratched the paint off of the car. Rear wasnt even cleaned properly. NEVER AGAIN am i doing an auto wash
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May 2023 by Ipp K.
The kids were rummaging through my car with their sticky fingers and just looking at them frankly made me very uncomfortable. While they were working on my car I saw the kids go under my car and detach my catalytic converter with butcher knifes. I was walking up to one of the children who was holding my catalytic converter with one hand until I saw his other hand on his pistol. Scary place, scary place.
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May 2023 by Greg High
I stopped in for a cash wash and there was still dirt all over my car. When I showed it to one of the employees he asked if I had a monthly wash contract so that I could just go through again. Why would I want a monthly contract to compensate for their poor cash wash?He did take a towel and try to wipe off the dirt but it was useless because how much dirt remained. He asked his manager but they refused to rewash my car, which seems like the easiest solution.I will never use Tidal Wave again. There are too many other options that want you to have a good experience
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March 2023 by Corey C.
I went to get a one time car wash, was asked about a membership, told them NO. Made it very clear this was a one time car wash charge for $10. Then just saw my card was charged for $35 a month later. Worst business practice ever, and it’s a scam. No one ever ever use this car wash.
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January 2023 by Luke Reichold
2 teenage guys working there barely touched my car. Left with entire rear of car still dirty. 2 stars for free vacuums.
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January 2023 by Catie Burke Jarboe
Had a great experience at this location. Very friendly service, clean car and I was a happy customer. I was very disappointed to hear they are open on Christmas. Tidal wave- please let your employees spend Christmas Day with their families. They do a great job for you, please treat them like they matter. close on Christmas!Service: Auto detailing
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December 2022 by Christopher Hoppe
Car wash works great, but when it comes to getting your windows cleaned on the inside save yourself the money and do it yourself. They need to send these kids through some kind of window cleaning course.
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December 2022 by Catie Burke
Had a great experience at this location. Very friendly service, clean car and I was a happy customer. I was very disappointed to hear they are open on Christmas. Tidal wave- please let your employees spend Christmas Day with their families. They do a great job for you, please treat them like they matter. close on Christmas!Service: Auto detailing
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November 2022 by Seamus Buckley
Trying to figure out why Tidal Wave is $15 more than Waterway, for a less clean car wash (particularly interior vacuum, dash and windows). Couldn’t tip on credit card either, which was annoying. $40 at TW for the $23 wash at Waterway.Services: Polishing
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November 2022 by Tony Santana
Wow, just wow. I purchased the works and the interior job and let me just say it was top notch. The second I pulled out of the wash and up to the vacuums 5 guys jump in and started taking care of the interior and exterior. Yeah awesome job highly recommend.
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November 2022 by ADAM STRIEBEL
Great people at this specific location. The manager, Cameron, makes me feel great about choosing this as my go to place for car wash and convenience store. Hard to find such a caring and mature personality in such a young dude. Highly suggest this place if you need to boost your confidence with a car wash. I’d stay away from the smoothie king attached to it. The girl there is kind of a jerkface. I personally started with the wheel wash, but for a buck a day, I went with the all out wash. The only bad part is sonetimes I have to run it through multiple times to get the wheels right. When I was upsold to the subscription, the gentleman at one of the other locations said I could come through as many times in a day as I wanted. That’s what sold me! That and that a Fenton location was being added. Another slight is that the address for the one in Fenton doesn’t show in google (last checked 2 weeks ago). Overall. 4.79 stars out of five. The people make the difference!Services: Auto detailing
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November 2022 by Mike Kramer
Pretty good car wash…I was looking forward to liking better than the one down the street BUT it’s Unbelievable how the payment system is set up - I wanted a $7 plain car wash - The labyrinth you go through is ridiculous - do you want this, do you want that, don’t forget to get this, this is only that much - it’s absurd THEN you get to the ignorant payment system… you can’t read it, lettering is way to small, and you can’t read through the worn out plastic on the charge card screen, did I mention the glare on the payment screen? WHAT A JOKE - TAKE A PICTURE OF THIS PLACE … did I mention another car wash going in down the street ?
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November 2022 by Ken Hauck
These guys are car cleaning rock stars. I dumped zips because my rims and the back of my suv always looked terrible after their top of the line package. I’m sitting here watching Tidal Wave staff spend 10 minutes vacuuming out the black carpet of the back where my giant white lab rides. I bought the top of the line year package and I could not be happier, my car has never looked better. I could not recommend them enough.
