“Nicholas,
I know I wasn’t the easiest customer tonight but I just want to say you were absolutely accommodating and patient even though I kept you a little late….. I’m so appreciative you went to the extra mile tonight and gave up your time to make sure I could drive again! Thank you! ??”
“I only put 4 stars because of the fact they lost my car battery. BUT Walter the manager made it right. No fuss. I cant say how much we appreciate this! I honestly dreaded having to deal with this mess but there was no fuss. Thank you Walter.”