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March 2024 by Terry Alburtis
Everything I was about to say has been said over and over in other reviews. I for one am offended by the excuses for the excessive meter fee. Add to that we now have a complex billing system that isn't consistent. We do have good service and fewer outage than Evergy however we are paying 40-45% more when you add it all up. This is not a co-op (run by its members) as it was at the start. It is only a co-op to keep it from being regulated as a monopoly. It is run by a board of directors just like any big utility that is regulated. The 1930's are long gone and they are not bringing electricity to the rural community. Time for it to be regulated just like any other utility monopoly.
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March 2024 by Jim cowan
Electric service ok but high priced.Tv service not goodPhone service ok.Internet not good. Slow.Customer service ok.Better service less parties
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March 2024 by Melvin Beadel
United elec has got a great line crew. but the ones running the electric coop well could do better. I feel the coop is being lead by big power and not really a coop. Anymore the on peak and off peak hours you can use less electricity but your bill is still higher you cannot at this time do solar because there not allowing anymore on there power gride. But they got you because you can't shop for a power company you can only get what you get.
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March 2024 by Kara Yarc
The prices of service are outrageous.. It does not matter what we do our bill is always high
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December 2023 by Bradley Anderson
Great internet. Fast speed and consistently online.
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February 2023 by Susana Ontiveros
Extremely high bills! Almost $900 for 1 month and no one home until the evening something’s not right, never paid this much for bills in my life, this is insane
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November 2022 by Karen Schuman
I have no issues with this company. We have had them since 1996 and never had an issue. During the ice storm we were out of power maybe 14 hours, while the rest of my family...on another provider... were out 6-10 days. Never had an issue, office staff is friendly, and service has always been great.
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September 2022 by Ronald Kerns
After replacing all the appliances in our new house after 5 years, they replaced the transformer and no more issue. There was no offer to replace my damaged appliances after that despite several conversations. Then we get this user access fee. ALL utilities are doing this. This keeps them in new up to date, safe equipment which I have no issue with. Replacing aging infrastructure is needed but at whose expense should that be? I am as energy efficient as possible, all LED lighting, high R value insulation and windows, all energy star appliances, and soon to be solar. Yet my bill only gets higher with time. Hopefully Solar fixes that cost for the future. I'll buy batteries next and get off the grid if need be.
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March 2021 by Makenna Baker
Love the faculty, and great customer service! Definitely reccommend!
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March 2021 by Mike Riley
Yes. Their rates may be high, but their service is great. They are always very quick to respond to the problem. Thanks guys.
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February 2021 by ColeKam
Extremely high rates. Didn’t run my furnace for 2 weeks, my bill only dropped a small amount. There must be a huge variance in the measurement system of kWh. Going to measure it my self and run a some numbers in R and minitab. I will post the results on facebook with statistical analysis. The customer service is great, but I’m not paying for that.
