“So we rented a standard SUV over a month ago for a week long trip and when we arrived to pick up the car we were told that our cars “pump” wasn’t working when the dealership dropped it off. So instead they were going to DOWNGRADE our size?? Regardless of how many times I was visibly and verbally upset with the small car, they did nothing to help us nor did they try to solve the problem before we got there. Yeah we were packed like sardines in the car. Dropping the car back off today and it’s different people in there so I decide maybe they will listen to me, so I speak with Spencer and tell him the whole story and he is just visibly upset that we had such a terrible pick up experience. He is consistently apologizing to me and was very understanding of my frustrations. Spencer really took great care of us and made us feel good about coming back in December, so while this trip was sardines I have hope that the next trip is spacious! Thank you again Spencer you’re awesome and you’re the reason we will come back!”
“This place a great place to rent or buy cars the owner is friendly and kind and really helpful. I need a car for a few weeks and he helped me. They are an excellent business. Thank you for your help and service.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
