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November 2023 by William P.
I ordered a hot tub part from 40 Winks which arrived promptly but was defective. I contacted Dalton in customer service and he immediately arranged for the return and offered a refund or replacement at my option. The replacement part arrived in short order. You can do business online with Forty Winks without any hesitation. I might also mention that their pricing was very competitive. I selected Forty Winks on the basis of price and customer reviews. Kudos to Dalton for his professionalism! Bill P
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June 2023 by DDW
Best online customer service I’ve had in a long time. Friendly on the phone and got my order out the next day. Great prices too!
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April 2023 by Marty S.
They had a unique part I needed for a hot tub. I ordered online and the process was efficient. Part was shipped right away. They provided excellent customer service going so far as to provide a remove and replace step by step procedure. Would highly recommend.
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February 2023 by Thomas Stock
Best advice, best prices! Saved $200 today.
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December 2022 by Allen Braun
Great service a good price, ploys having what I wanted in stock. After shopping three stores, they won.
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October 2022 by Matt Castiglia
Dalton is always fantastic with helping customers walk through their spa repairs. It's been a while since we needed any parts but our 18 year old J355 needed a new circulation pump, even though they didn't have it in stock he was kind enough to point me in the direction of someone who had them in stock so I could make my repair before the cold weather comes in. A+++ to these folks, highly recommend!
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September 2022 by Heather Randleman
This is a friendly place. The free sheets with our purchase were very good.We bought a mattress with high expectations, but after less than 6 months of totally normal use (even by me ~ a 120 lb person) it was already sunk in on the top and bulging out at the sides. Just disappointed that we will have to shop for a new mattress again so soon.If you shop here, plan to only buy a name brand mattress to get one that will last.The brands you haven’t heard of before will leave you disappointed.
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August 2022 by Matthew Strouse
Just bought a mattress from here and couldn’t be happier with what we got! Mr. Dalton showed my fiancé and I around the showroom full of various options for every type of sleeper and set us up with a mattress that provided us with a superb sleep. I was happy to find somebody with extensive knowledge about mattress flavors that helped me decide on one to fit us comfortably while also being able to contort it to fit in our tight stairway without damage. After trying a bunch out we decided on one that I found to be second to none and without having to deal with the hassle of trying and exchanging mattresses online. I’ve had my new bed setup for a few months now and I can still confidently say it’s the most comfortable setup i’ve ever experienced!
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April 2022 by Debbi Karrick
Went in to look for me a new bed since I've been having back problems and they fixed me up and didn't cost an arm and a leg. Very polite and would recommend them to everyone. Thank you
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March 2022 by Jo Ma
Dalton at Forty Winks has been an awesome help! I contacted him a long time ago on a long shot looking for a topside controller for my jacuzzi. He had the part and was able to get it sent to me quickly at a reasonable price. In my discussion with him, he helped kind of diagnose my issues and confirmed that it was most likely my topside controller. Turned out to be the case and I'm glad I purchased from him. Recently, I had another issue with my hot tub and I was not able to further diagnose it. I contacted Dalton again (it had been a couple of years) and he listened to my issues with my tub and dove in trying to help me troubleshoot ideas I hadn't. There was a potential for some high-dollar parts, but he continued to help me troubleshoot to exhaust every possibility before going that route. Eventually his knowledge and efforts led me to the proper diagnosis and I was able to solve my problem without a purchase. Honestly, I kind of wish I had to purchase something because he was so helpful. I plan to continue any purchases I need for my hot tub through him at Forty Winks. In an era when it seems to be so hard to find, Dalton is providing awesome customer service!!! I'd highly recommend him and his business to anyone in need of parts, troubleshooting or service!
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November 2021 by Ashley R.
THANK YOU to the kind and personable staff at Forty Winks for helping me replace the heat sensor in our Jacuzzi spa. Admittedly, i called for a service call and hoped someone would fix it for me. However, due to the busy season, no one was available for a weak weeks. On a busy Saturday, Forty Winks accepted my phone call to troubleshoot the issue, recommended a part, had the part waiting for me when I arrived and also gave me written instructions and photos of how to get the job done. I'm a 41 year old female with limited electrical experience; my most ambitious project to date was changing light fixtures and outlets. With their help, I just replaced the sensor in under an hour (and for $31 vs a $200 sales call)! Before calling Forty Winks, I called several other Jacuzzi distributors and no one would even return my call. I cannot thank them enough for their kindness and dedication to service. Thank you!!
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August 2021 by Deidra Anderson
I've been buying beds here for years!
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July 2021 by Robin Gann
Very good prices, good customer service
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February 2021 by Randy Peaster
Great place
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January 2021 by Violet
The owner was really nice.I pretty much knew what I wanted when I went in. I had called and spoke with him several months ago he answered all my questions bak then. I did compare prices and beds. Forty Winks by far had the best price I found on the bed I wanted.