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December 2023 by Matt Atwood
Been here a few times over minor stuff and they have always told me what is needed and what can wait very good people had a bigger problem come up left me stranded Midas in Sedalia came in clutch worked my car in got me mobile was more than fair on price will use them for as long as I’m in Sedalia can’t say how great they are and are fast
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November 2023 by Brian Hickey
I have taken my BMW to get the oil changed here 3-4 times, not my latest visit on Nov 17, but the one before that, there was a mishap with a seal not being put back on the oil filter and caused a drivetrain malfunction error on my car, called them and told them and they told me to bring it in. I could either have it towed there at my expense if it wasn’t safe to drive or I could drive it but they claimed they would take no responsibility if something were to happen or breakdown even though they caused the issue. Okay, fine, one time problem (so I thought) that they did take care of and get fixed.Now my latest visit on Nov. 17th, they changed the oil and did the “vehicle inspection” paid the $105 and went back home, (30 minutes away) no problems, UNTIL Saturday the 18th. I get it in and start driving and here’s pops up the error of drivetrain malfunction. I call them, tell them about the situation and being the second time it has happened. They told me to bring it in and they would look at it/take care of it. So I stopped running my errands to take it in. They do get it resolved, but instead of any apologies or any accountability, I was informed that it has been documented in my file/notes so it shouldn’t happen again. I understand the first time being a mishap and I let it go. But a second time, no apologies, or anything. I can’t guarantee I’m the only BMW X5 that has been in, but I have a strong feeling I am not the only one they have worked on. So they should know, and if they are following the step by step guides as they service each vehicle, it should be known. And then to have a service manager do a “quality check” and still can’t get it right the first time.When I pay $105 for an oil change, I expect it to be done correctly. Yes, “I get what I pay for being cheaper than the dealership”, but I shouldn’t have to worry if I can trust a trained mechanic to do their job correctly. But I don’t like me having to waste an hour of my day driving, money in fuel for having to drive back to the store. Only reason I chose them was because I thought they were a reputable company that would know how to properly work on a BMW without driving to the dealer in either Columbia or Kansas City area. But I guess I will be looking elsewhere. No apologies, no accountability besides the acknowledgment that one of the techs knows what’s going on and is going to fix it, no reimbursement for my time, the service I paid to have done correctly, but for a second time to screw up and not really show concern to the customer. I’ll gladly spend $150 elsewhere so I know it gets done correctly and don’t have to worry if I will be able to make it to my next destination.
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October 2023 by Christy Stone
I Highly recommend Midas! They got my car in the same day I called for a oil change and inspection. Very efficient with an emphasis on cleanliness and professionalism. Thank you Denise and crew for everything!
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September 2023 by Megan S.
Came in for a simple tire patch. Went and grabbed lunch with a friend and came back to find out they forgot about my car and serviced all the appointments after me. Waited two hours.Service: Tires
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August 2023 by Vicky Hill
I called and spoke with Virgil who knew I was distraught over the issue with my Mercedes. I had just spent a ton on it and had trouble that morning. He said if I could come right in they would run diagnostics and try to pinpoint issue. They did and they repaired it for a very reasonable cost, and I was on my way for a full work day! Everyone involved in the repair process was courteous, helpful, clear and concise. I know I can trust the Midas crew as a widow on my own, this is important to me! Denise, Virgil and Dante were great!Services: Electrical
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August 2023 by Eric Dale
Impressed enough to feel a sense of relief or pressure lifted, my car is important to me don't like handing over to strangers for service, I've been searching for a shop it's been difficult to find the right place, finally had no choice my tags were up and needed an inspection. My car needed work it was fixed perfect and I'm thankful to be rocking 2025 tags.
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August 2023 by David Spear
I just wanted to take a minute to thank the staff at Midas for always taking the time to explain every detail of the service they perform. Every time I use their service they are always pleasant and courteous. Thanks again for your support and will be a loyal customer.Services: Air & cabin filter replacement
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August 2023 by Stewart Whisman
I was expecting to pay a ungodly amount for my repairs to my a/c to my 2007 GMC DINALI because I checked with the dealer first. They were going to charge me $185 just to inspect it and basically tell me a module for my blower motor was bad. MIDAS had it tested and replaced within the hour for about $250 or about. So I aplied for a card.Thank you MIDAS
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August 2023 by Troy Letourneau
In for an oil change and out within 35 minutes. I did call ahead to set my appointment. Great service again. Thank you.
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July 2023 by Kaila Todd
Excellent customer service each time I go in. Friendly and fast!The first time I went in, they also offered to give me a ride back to work, and came to pick me up once my vehicle was ready.AND yesterday when I went in, they told me within the next 2 oil changes, I will need tires and already had an estimate printed. No pressure, just the information I need to make an informed decision.If I could give them 6 stars, I would.
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July 2023 by Virgil Nunes
Most honest place in town for auto service. Never pushy just lets you know what's recommended and you make the decisions.Services: Tires
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July 2023 by Kelly Chaplin
Great customer service and prompt communication
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July 2023 by Patti Ehlers
Always prompt, professional and friendly service. Would definitely recommend them to a friend.
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July 2023 by Daedae Poindexter
Love the customer service. Definitely the only place I'll get my car serviced in sedaliaServices: Air & cabin filter replacement
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July 2023 by Kelly Higgins
Everyone at the Sedalia location is beyond friendly always willing to answer all questions and concerns and really makes it a friendly environment and they do beyond exceptional workService: Oil change
